Sim is detected but not the network

yasbin20

Hello!!
I have problems with my Umi Iron. I insert the Sim card and the phone detect it, but doesn't detect the network. The company is called TIGO and is in Honduras.
Please Help me.

Thanks.

ladrodibestiame

Hello,
this is the path where you can configure your network:
Settings -> Other -> cellular networks -> Mobile network settings -> preferences

yasbin20

Thanks to all for your replies.
I tried to call a local emergency call and it works. I've verified the bands and GSM850, PCS1900 are checked.
Tigo works at GSM 850 and at 4G 2100 MHz. I've tried other sim and it doesn't workt too.

What else can I do?

Thanks.

wanagain79

Can you check the IMEI configuration in your phone : enter in the call menu and type *#06#

yasbin20

The IMEI is ok.

Thanks

ladrodibestiame

It looks exactly the same problem that  Italian users complain manager with Wind Company. At the moment there seem to be no solutions if not change the manager ...

wanagain79

Just a question yasbin20, it's your first phone with IMEI numbers in 86 ?

yasbin20

Yes it is? Why Wanagain79?
How can I change the IMEI number if I take that solution?

wanagain79

\n\n
If you say "No" I had a chinese phone before and it worked great with IMEI in 86" -> you don't have to change IMEI because it's not the problem
If you say "Yes" it's my first phone with IMEI in 86 but I have a friend with a chinese phone using IMEI in 86 and my sim card works great in his phone" -> you don't have to change IMEI because it's not the problem
If you say "Yes" and you don't know a friend .... -> Also you can try to change the IMEI numbers but as Bencebacsi said it's not legal and your network operator can resiliate your contract.
At your own risk you can watch this new video -> https://www.youtube.com/watch?v=1o81cqUs6Vk
In another way you can contact your network operator to ask them the support of IMEI number in 86xxxx and 35xxxx

yasbin20

The software doesn't detect the phone. I've tried installing drivers without signature, resetting the phone and computer, but Maui Meta doesn't detect the phone.