Gearbest

trev260764 · Post time 2017-9-4 16:20:07

I ordered a 4gb/64gb Crystal from Gearbest on 14/8/17 (pre-sale) and I have queried the delivery today and they have advised me that the model is discontinued!

trev260764 · Post time 2017-9-5 15:44:49

I'm getting a OnePlus 3t - £301 at Gearbest

nicopelle · Post time 2017-9-4 18:52:42

Hi trev260764,
of course gearbest haven't got any unit available due to "umidigi's production chronic delay".
You have, sorry WE HAVE to wait (i've buied the same model of your the day after you)

umidigiGod · Post time 2017-9-4 23:17:35

ALL PEOPLE ARE GOING TO GET THERE MONEY BACK THE PHONE WILL NOT BE SHIPPED IM THINKING. AND IF THY DO END UP SHIPPING THE PHONE OCT/NOV THE PHONE IS GOING TO HAVE ISSUES THAT WHY THIS NO REAL VIDOES OF THE PHONE I MEAN AS OF USE REAL USE AND REAL DROP TEST BAT LIFE AND SO ON

trev260764 · Post time 2017-9-5 04:31:47

Banggood seem to have some...

umidigiGod · Post time 2017-9-5 09:40:43

trev260764 replied at 2017-9-5 04:31
Banggood seem to have some...

There is some videos out there but they all are cheap quality and not really showing any thing

penamas · Post time 2017-9-5 10:06:09

Yes I got the reply from Gearbest saying that they put the crystal status as discontinued (rather than out of stock) as they do not received any feedback from UMIDIGI on it's availability.
So can UMIDIGI provide the status update for your resellers so they may response to buyers accordingly. If it is delayed so be it, you still have to advise your resellers/customers, let the customer decide whether they want a refund/cancel the order and choose other alternatives available in the market.

Merryroman · Post time 2017-9-8 21:13:47

7venRashad replied at 2017-9-5 22:59
Did anyone here order their phones during the real preorder phase? It was by email only?

Yes, I have the same question as you.
pre-order phase via email, but hear nothing.
don't mind waiting but be good to hear something, anything.

trev260764 · Post time 2017-9-9 03:31:28

Edited by trev260764 at 2017-9-9 14:03 \n\nGearbest have the lower spec model, but the dearer one now shows as discontinued. They have OnePlus 5 for £347!!!

penamas · Post time 2017-9-10 16:20:45

UMIDIGI could you please confirm that the item is still available. I just got reply from GEARBEST that the item has been discontinued and no longer being available.

Quote "We would like to extend our apologies for this inconvenience.

This is an update about the following item:212650101. We are sorry to inform you that this item is no longer available and has been discontinued.

To resolve this we can offer you the following 3 solutions:: " Unquote.

Sincerely appreciate UMIDIGI confirmation on the crystal 4GB/64GB availability. Thank you

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