Screen problem

adrikiller

Hi, I have a screen problem with mi UMI Touch, 3 days ago it started to do this:
https://youtu.be/1W0H6otusME
https://youtu.be/jFrI32O007o

I haven't dropped it (It hasn't even a scratch) so I think it's a manufacturing issue.

I bought it in the official UMI Aliexpress store (UMI OFFICE)
What should I do?

Thanks.

adrikiller

Umi office (Aliexpress store) sent me a new umi touch (I sent them the bad one, about 13€ from Spain). It works perfectly so far. It doesn't have the white dots on the screen (I expect them not to appear in the next days), the GPS works as it should. The previous umi touch had the white dots on the screen and the gps didnt work, so I am very happy and I recomend the UMI OFFICE aliexpress store, they sent me a free glass screen protector.
The UMI Touch is a good phone too if it isn't DOA.

vadmcse

I think you have the internal cable loose.

You should contact your vendor, or you can open it and check the connection cable

Victor

jo@jo1234

Dear,
You should contact the Aliexpress online store to apply for a replacement or warranty.

adrikiller

Now the USB doesn't work either, it only charges. I have contact to the Aliexpress reparation warranty and I dont have a response, I will ask for a replacement to UMI Office Aliexpress store.