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I too had notification that my order had shipped from TomTop with an incorrect order number.
The shipping link did not work initially then it did, but when it did start to work it states that delivery was made (to the UK) 3 days later.
I emailed Tomtop who then stated that it was sent but had been returned "because it contained a battery" and the courier had therefore returned it. Have they never posted a phone before!
I have never heard such feeble excuses.
Tomtop then asked if I would like another to be sent. REALLY? they ask me that for the third time. If you knew it was reurned why was another not sent automaticaaly? Why are you waiting for me to chase you and have to ask if I still want one sent? !!!Just send it!!!
I do not believe anything they tell me - this seller is not trustworthy in the slightest.
Despite assurances all would be sent by now - it seems they have not done so. |
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