really expedition date of UMI TOUCH

jasonx3 · Post time 2016-4-9 18:25:41

Arhundel replied at 2016-4-9 18:06
That's their latest response to my query (took them a couple of days to respond, as always):

What Method have you used to contact them?

Arhundel · Post time 2016-4-9 18:37:16

I simply sent an email to support@tomtop.com . I exchanged five messages with them so far, all of their responses telling me to wait some more.

Arhundel · Post time 2016-4-10 20:26:26

Surprise, surprise. I just received the tracking number from TomTop...

beret · Post time 2016-4-10 23:34:46

Arhundel replied at 2016-4-10 20:26
Surprise, surprise. I just received the tracking number from TomTop...

I think it is a FAKE i have too an email but with not mine order number, check Yours

jasonx3 · Post time 2016-4-10 23:42:06

Edited by jasonx3 at 2016-4-10 23:43 \n\nI too got a tracking number via email and instruct me to visit http://www.posten.se/ to check the progress. i had enough items bought from chinese sellers to know that is not a registered post.

Usual standard is something like UFXXXXXXXXXSE 2 letters 9 numbers and 2 letters at the end but the number i got from tomtop is Q1833847436XX
Tomtop site says Order still Processing

what is your tracking number?

Morpheus · Post time 2016-4-11 00:34:50

Same here, the order number is different from my order number in the site of tomtop.
I tested the tracking number also with the same results, but usually it takes 2/3 days to the tracking number is active in the sites of the postal services.

Arhundel · Post time 2016-4-11 03:40:23

Edited by Arhundel at 2016-4-11 03:48 \n\n

Well, my tracking number is similar to yours (yet believably different at the same time) - Q1833844565XX.

The order status is still "processing" and the id numbers on the website and in the mail are completely different (they even have totally different templates).

Is there anyone here who ordered something from TomTop in the past and could alleviate or confirm our concerns? It's kind of getting ridiculous, I'm quite sure that I won't ever mess with this form of acquiring any electronics in the future...

And by the way it seems that TomTop still is the top reseller for UMi, at least according to the order visible on the redesigned main page:

jasonx3 · Post time 2016-4-11 07:25:37

Order Numbers are completely different

Guess What? i used their Track order feature using new order number i received

there seems to be 2 items in my parcel. SKU: P1392GY-EU (UMI Touch) and mysterious SKU: D4S

Arhundel · Post time 2016-4-11 08:37:00

If only they updated the status of our orders... :-[

What a problematic case...

ckt000 · Post time 2016-4-11 09:17:15

Edited by ckt000 at 2016-4-11 09:23 \n\n looks pretty good

really expedition date of UMI TOUCH

really expedition date of UMI TOUCH

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