really expedition date of UMI TOUCH

Morpheus

jasonx3 replied at 2016-4-6 20:44
What is your contacting method? because they never answered my emails and live chat always offline ...

I've send a mail to the contact in their homepage

Service

• [url=]Skype ID: support@91umi.com[/url]
• [url=]Email: support@91umi.com[/url]
  

Toster

Hi, I 'm waiting for the Umi Touch from Umispain.es , someone has bought the device in this store? It's official store umi ?

jo@jo1234

niuniek007 replied at 2016-4-5 15:49
Very strange thing! On Tomtom is stopped sales UMI Touch. How to understand ? Maybe one of UMI to co ...

Dear,
Really sorry for delay so much. It's our fault. due to the exceeding demand over than expected, we can't fill all orders immediately,  our manufacture are trying them best to make more products. We will send out all Umi Touch for each customer before 12th April.
Really realy sorry for that. This is the truth.
Please see our official claim about the shipping date: http://community.umidigi.com/article-143-1.html

At present, I believe customers have their own choice, now we still can't fill all demands, you can cancel your order now.
Many customers worry about that Tomtop won't sale Umi Touch again, if they cancel the orders, they can't get all money back, Tomtop don't care these at all. Besides, if they want to purchase a Umi Touch from another reseller, the current price 169.99$, they think it's unfair.  But, we must standing in the position of consumers, yesterday our leaders discussed this problem with tomtop leaders, finally they agreed shipping all Umi Touch to each user.
Don't worry, we must send them out before 12th April, we will send all Umi Touch to each user who made the pre-order finallly.

jo@jo1234

jasonx3 replied at 2016-4-6 20:44
What is your contacting method? because they never answered my emails and live chat always offline ...

Dear,
You can send email to me : support@91umi.com

JDL

Toster replied at 2016-4-6 23:24
Hi, I 'm waiting for the Umi Touch from Umispain.es , someone has bought the device in this store?  ...

Hi there, i bought on same store as you, and im waiting too. About your question, no Umispain isnt Official Store

Toster

JDL replied at 2016-4-8 00:08
Hi there, i bought on same store as you, and im waiting too. About your question, no Umispain isnt ...

Hello! Well today I have given tracking number , I think I will receive tomorrow.It seems that although not official store shipments already being made .Good luck with yours , a greeting!

JDL

Toster replied at 2016-4-8 05:48
Hello! Well today I have given tracking number , I think I will receive tomorrow.It seems that alt ...

Hope so, same for you ^^

tatonka

Do you know where to order from Germany with fast shipping? If umispain can send in two days, maybe some store in germany as well?

jasonx3

Tomtop is silent again. let's see how it goes till April 12th. at this point if Tomtop failed to ship my order i'm not sure if i can get my money back because it's way past Paypal's 45 days limit.

Arhundel

That's their latest response to my query (took them a couple of days to respond, as always):

Hi customer，

Sorry, the supplier promise us the UMI TOUCH's delivery due date is 12th April.
because it takes them some days to do the quality checking.
Would you mind waiting for it?
We will ship out your order as soon as we get it in stock.
Sorry for this inconvenience caused to you.