Mobile Data Stopped Working

n0mad Post time 2017-1-16 22:00:59 | Show all posts  Close [Copy link]
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Mobile Data Stopped Working

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Post time 2017-1-16 14:38:06 | Show all posts |Read mode
The mobile data worked perfectly on my UMI Plus E for the first few days that I had the device, but today the data just would not work. I tried rebooting the phone in airplane mode, doing a factor reset, re-inserting the sim card, changing sim card slot, reseting the APN, and fiddling around in MTK Engineering Mode (*#*#3646633#*#*).
I know the sim works because I got another UMI Plus E for a member of my family aswell, and it works with their phone. My carrier is AT&T by the way. Is their anything else I can do? I didn't really know what I was doing in the MTK Engineering Mode, so maybe there is still something to do there. Is there any way to test if the mobile data antena is working?


Thank you, I love this device and would hate to have to try and get a replacement...

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 Author| Post time 2017-1-16 22:00:59 | Show all posts
Never mind. When I checked the sim card on the other phone, I did not realize the wifi as still on.

The sim card is not working correctly. Everything seems to be alright with the phone.

Loving the Umi Plus E so far. Thanks.
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