Umi Super Secondary Cam Problem....

visgolho

Hello since i Updated my Umi Super to last version UMI SUPER V3.01_20160616 VIA FOTA  I lost my Secondary Cam, it sometimes give me a fast pink and Blue screen and then it Stays Black all the time, i can hear a kind of click ( like if it is camera Lens openning) when  i change from Main to Secondary Cam but it always Stays Black, it was working with the original Rom, Already did Factory Restaure to Backup and FactoryRestaure to Clean Install and it remains the same. Any Sugestions?

Thanks

bencebacsi

Dear visgolho,

To rule out the possibility of an existing software error, I suggest you to flash your phone with SP Flash Tool, choosing the 'Firmware Upgrade' option in the flasher application. That process will completely rewrite the whole software content of your device. - You will lose your user data.
Link: http://community.umidigi.com/thread-3512-1-1.html
The front side camera is a fixed focus one, so it can't produce any kind of sound when activating.

Regards,
Bence

visgolho

bencebacsi replied at 2016-6-29 05:55
Dear visgolho,

To rule out the possibility of an existing software error, I suggest you to flash yo ...

Hello Bence, Thanks for the Reply, i already Re-Flashed the phone with the last rom but ir remain the same and i can't get it to gon on recovery menu ( Vol Down and Power buton Pressed after Flashing) Later i will try to Flash the stock Rom on it But meanwhile please take a look at this Screen Caps and tell me What do you think, Software or Hardware Problem?

First Pic is of the first use after flashing and rebooting, second is the efect mask,  and third is how it got after i disabled the efects mask, now its always Black.

Thanks.

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bencebacsi

visgolho replied at 2016-6-29 20:49
Edited by visgolho at 2016-6-29 20:58 \n\n Edited by visgolho at 2016-6-29 20:57 \n\n Edited by vis ...

You can boot into the bootloader by powering on your phone with volume-up button pressed, not vol-down. You can start the recovery from the bootloader by moving in the list with the vol-up button and select an item with the vol-down button.
Unfortunately, your camera definitely seems to be defective. Maybe that's just a connection error, that can be solved by disconnecting and firmly reconecting the mainboard connector of the camera. I suggest you to contact your reseller to resolve your issue.