Umi Rine Sound Dissapeared

hackxxx

Hello. Not long ago i Bought rhe Umi Rome. A really gorgeous smartphone. But two weeks ago the sound dissapeared. I only can listen trough my headset. No ringtone and no Media sound, the vibration works. I made a Reset and a Factory reset & wipe but neither of broght back the sound. Iam really frustrated, i dont know what to do anymore. Wnt trough all the settings, tried so many programs for sound testing, but nothing. Please, can anybody help me? I hope its not a hardware fault, i already ordered another one before the sound dissapeared to give it to my wife as a gift. Maybe i sould cancle the order if its a serial fault. The phone is new and the sound dissapeared not long ago.
P.S: the rom version is 3.01 (no updates found when looking for new)

Thank you in advance.

Josef

Angel_UMI

Hi,

To discard that you have a hardware problem, you should try to flash v3.04 by flashtool in firmware upgrade mode.

Here you can see the link where you can find the v3.04 rom, drivers needed for your computer and flashtool program

http://community.umidigi.com/thread-2546-1-1.html

About steps to follow, here you can fine basic steps for.flashing rom v3.04

These steps are indicated to apply in a clean computer without drivers. If you already has drivers installed and Flashtool is working fine, go directly to point 4

1.- Install pda net drivers following the instructions. Download from here:  http://pdanet.co/a/

2.- Install vcom drivers following instructions. Be sure to select correct installation file depending of your OS version (32 bits or 64 bits). Download from here:MT65x3_USB_VCOM_drivers.zip

3.- Connect ROME powered ON with usb debugging ON (see how to activate on forum tutorial) and wait for drivers install

4.- Disconnect phone and switch OFF

5.- Open SP Flashtool (SP_Flash_Tool_Win_v5.1548.rar) and load scatter from ROM folder.

6.- Choose “firmware upgrade” mode

7.- Press “download” button

8.- Remove battery of ROME and without pressing any button, connect phone to computer with USB cable

9.- Flash will start. You only have to wait until will finish