UMI ROME

chrpanag

\n\nHello
I put a secont sim card and after reboot my phone it appears a screen to insert a pass. (insert privacy code).I dont know what is that code, so now i can not use my phone.
Probably its the anti theft protection. hat i can do now to unlock it?

bencebacsi

Hello,

So, do you have a Hammer or a Rome? Do you mean, you set a security code but you've forgotten it?

chrpanag

rome. I dont remember to set a security code

bencebacsi

That cannot be set automatically by the system. Have your tried with an other SIM-card?

Angel_UMI

If you return to the original state (only with a single SIM which worked fine), problem persists?. Message is appearing ever?.

Like said bencebacsi, this security code can't be set automatically, is very strange

chrpanag

yes i put and an other card and also with out sim card, but...
I use 2 passes for all my accounts, so its not possible to forget them. Both are not accectable.
Already made hard reset - recovery, but nothing.
Its the anti theft protection (lolipop 5.1), i think.
Is there any technical support in Greece of UMI to make a phone call? Any other idea?
THANKS for your replies.

bencebacsi

A final solution can be that if you flash a stock ROM on your phone choosing the 'Format All + Download" option. That operation erases all security data from the NVRAM partition. However, it can lead to lose your IMEI numbers too. If that happens, you have to recover your IMEI numbers but that's also possible.
ROM: http://community.umidigi.com/thread-2081-1-2.html
IMEI Repair Tool: http://community.umidigi.com/for ... peid%26typeid%3D106

Angel_UMI

Be sure to have available your IMEIs before doing this flashing. Check on package box if you can see both IMEI numbers

bencebacsi

The Rome uses a removable battery, so the IMEI numbers are labeled and can be seen under the battery.

chrpanag

MANY MANY THANKS