Can't connect to any mobile networks

teveve

Hello!
I've just get a new Umi Emax Mini phone, and when i put (any) sim card in it, it doesn't allow to connect to the network. Neither 2g-3g or whatever, it says only i can just make an emergency call (on the 1st and 2nd sim slot too) . Sim card(s) are working fine with other phones, APN settings are fine, and the phone found the network stations too. I'v tried to update with the official rom, and it is still not working.
If someone can help, i would very appriciate that.
Thanks for your answer!

zgf

fabi_92 replied at 2016-1-7 09:15
Unknown network from 3 months..
unfortunately I can not replace it.

Sorry, maybe I'm missing something, but can't you restore the modem (QCN) by following step <4> from
http://community.umidigi.com/thread-2084-1-1.html

where there is a link to download the QCN back-up file.

teveve

Relq replied at 2015-12-22 20:56
So, what can we do?

i'll wait some days what they say about that problem but if it will be no solution i'm gonna send it back to the seller and buy another (not again emax mini) phone

Relq

I have same problem and I can't do anything. I update with official rom and it is still not working too.

teveve

Relq replied at 2015-12-22 03:37
I have same problem and I can't do anything. I update with official rom and it is still not working  ...

I've tried to restore an ESF backup from another phone, but still nothing...

zgf

Where from did you buy your phone(s), what is your Baseband and Software Version as listred under the Settings About?

You can try unbricking techniques as discussed throught the thread:
!http://community.umidigi.com/thread-1420-6-1.html

but MO, consider opening a dispute with your Web seller by asking  for a procedure to send back your malfunctioning phone for replacement, as soon as easier and better for you.

Relq

zgf replied at 2015-12-22 06:50
Where from did you buy your phone(s), what is your Baseband and Software Version as listred under th ...

I bought it on aliexpress, my baseband:M8939AAAAANLYD2020514.1 and soft:mini_001_11/17/2015(I updated it)

zgf

Relq replied at 2015-12-22 07:05
I bought it on aliexpress, my baseband:M8939AAAAANLYD2020514.1 and soft:mini_001_11/17/2015(I upda ...

My baseband is the same version, ROM version is Sep 26 (orginal), and of course, CS and PS over 2G/3G/4G work.

Your modem info could have been screwed up by somebody trying to install CM or TCL ROMs, reviwing techniques and experieces are discussed under the Unbrick thread.


Aliexpress is not a seller, there are various sellers on Aliexpress, some decent ones and some less (similiar situation as on eBay).
Aiexpres gives you a right to open a Dispute in 60 days after your purchase.

Relq

zgf replied at 2015-12-22 07:47
My baseband is the same version, ROM version is Sep 26 (orginal), and of course, CS and PS over 2G ...

I bought it on Century Tech. I waiting for it about 1.5 month, so i got only 6 days on Aliexpress

teveve

I have the same baseband and software versions as Relq has. I've began a discuss with the umi support, may they can help us. I ordered from aliexpress too (Hope-Team).

Relq

teveve replied at 2015-12-22 20:35
I have the same baseband and software versions as Relq has. I've began a discuss with the umi suppor ...

So, what can we do?