umi super keeps shutting down

eldee

hi, my brand new umi super keeps shutting down when i am not using it, several times a day. as long as i am busy with it nothing happens, when i don't use it it re starts many times a day.  i already flashed the latest rom (as suggested by support) but that didnt help. does anyone know this problem and, even better,  can give me a solution.

bencebacsi

Hi,

Please install the 20160810 version rather then the latest one with SP Flash Tool or wait for the next update, that comes in a few days.
http://community.umidigi.com/thread-4293-1-2.html

lesilva

Hi. Can you please tell us when that update will be released?
I'm thinking on returning the phone because these reboots are not acceptable. But I really like the rest of the phone. I only have a few more days to return it, but would like to test the new rom before doing it.

Thanks.

bencebacsi

lesilva replied at 2016-9-27 16:13
Hi. Can you please tell us when that update will be released?
I'm thinking on returning the phone b ...

It's expected tomorrow but have you flashed the version, that I linked?

eldee

bencebacsi replied at 2016-9-27 06:41
Hi,

Please install the 20160810 version rather then the latest one with SP Flash Tool or wait for t ...

ok, i will try that, thanks for your help

lesilva

bencebacsi replied at 2016-9-27 18:19
It's expected tomorrow but have you flashed the version, that I linked?

No. I've flashed the last one: Super 3.02_20160825 RO

bencebacsi

lesilva replied at 2016-9-28 05:24
No. I've flashed the last one: Super 3.02_20160825 RO

The 20160923 update is already available via FOTA. Please download and install that.

eldee

bencebacsi replied at 2016-9-28 07:04
The 20160923 update is already available via FOTA. Please download and install that.

for me it helped, for the first time i since i have had the phone it hasn't rebooted for 12 hours now, so i hope this is the solution

bencebacsi

eldee replied at 2016-9-28 17:15
for me it helped, for the first time i since i have had the phone it hasn't rebooted for 12 hours  ...

Nice! Now you can process the FOTA update.