unstable wifi + white spot on lcd+ flash not working after fall

Fahady Post time 2016-5-11 10:38:32 | Show all posts  Close [Copy link]
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unstable wifi + white spot on lcd+ flash not working after fall

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Post time 2016-5-10 16:27:15 | Show all posts |Read mode
Edited by Fahady at 2016-5-10 19:26 \n\nhi , i was soo happy buying this phone , and i was righ at first 2 hours only then problems and bugs start to appear

1- very poor wifi reception , and disconnect ocasionlly  !!!!

i thought it maybe my router but  other phones in my spot can receive the wifi signal without problem
i compared it with samsung , sony and elephone p8000 which has same SOC all works without a problem
but my umi touch is having this issue , i search your website and i saw your solution of tightening the antenna screws but that didnt make a difference

i start to hate my umi touch because of this , i hope you get to fix this via ota , its not a hardware issue


2. i dropped my umi touch accidentlly even it was wapped in a case , the camera flash stopped working since then , then i figured if i push it with my finger
the led flash will work , and i have to do this every time i want flash , and i hate that , umi touch supposed to be tough and endure that
and because of my pushing led and camera to make led work the camera glass got broken .


3. after a while of using it  for long periods with screen on , start to notice white spot on screen on the top
it appear clearly with white color webpage , and its annoying , it make me start to feel regret to buy umi
its my first umi device and i can not say am happy with my purchase so far .


all this bugs happend to other people , so am not alone in this , and that should tell you something .

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 Author| Post time 2016-5-10 19:59:21 | Show all posts

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Post time 2016-5-11 10:38:32 | Show all posts
Dear,
For the WIFI problem, we apologize for your inconvenience. Our engineers devote themselves to solve this problem as soon as possible. Don't worry, a new FOTA update will be released soon, our engineers are already testing it.
For the camera LED flash, can you try to restore a factory settings on your phone?
About the white spot problem, really sorry for your inconvenience, this is a the LCD screen problem, do not worry, You can contact with the seller and change one new Touch. We will help you to solve this problem.
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