[UMI TOUCH] Very unstable - keeps resetting randomly

Hookie

\n\nHi guys,

I bought UMi Touch and I am strongly dissappointed. The main and the only reason is that the phone keeps hanging and resetting randomly. I already installed all FOTA updates, I did hard reset later on, I even installed clean v3.03 2304 software via flashtool accordinig to the tutorial on this forum - http://community.umidigi.com/thread-2939-1-1.html . Still the same. I already contacted the reseller, but maybe any of you have any idea how to make it work properly? I am from Poland and the last thing I wanna do really is to pay my money to send it back to china as a defective device needing repair. :/

Hookie

Oh and I seen this topic: http://community.umidigi.com/thread-2639-1-1.html - I made an preorder, so I guess I have one of the first manufactured devices.

bencebacsi

Dear Hookie,

Since you've already tried everything that were possible on the software side (according to your description), your phone might have a specific hardware defection by accident. In this case I just can suggest you to keep your reseller connected and request a replacement.
UMI apologizes for your inconvenience.

Regards,
Bence

P.s.: If you paid your order via PayPal, you can request to reimburse the cost of your return.