Can`t get 4g to work on T-Mobile

trofmoc Post time 2017-3-16 22:53:41 | Show all posts  Close [Copy link]
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Can`t get 4g to work on T-Mobile

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Post time 2017-3-16 19:18:10 | Show all posts |Read mode
checked all bands, registered phone on t-mobile network, had them go through phone and still only get 3g. At wits end on what to do. Help appreciated. Thanks   Also t-mobile rep says everything looks good in engineer mode so they have no idea either.
Post time 2017-3-16 22:53:41 | Show all posts
Hi,
Unfortunately your issue is not about your carrier but the LTE bands used in the USA, that are not supported. The supported bands are the followings: LTE FDD 2100(B1)/1800(B3)/2600(B7)/800(B20)
You can check it on the official product page: http://www.umidigi.com/page-umi_pluse_specification.html
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