touch screen problem

afyden8 Post time 2016-8-9 21:09:16 | Show all posts  Close [Copy link]
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touch screen problem

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Post time 2016-7-18 15:22:05 | Show all posts |Read mode
The touch on my phone there is no problem.In the video below is the same for the current problems.
I've tried all the ROMs but he didn't.
Can help in this regard ?



https://www.youtube.com/watch?v=R9ys2djfr1U

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Post time 2017-1-12 00:09:06 | Show all posts
Whats your firmware version, from what i read there is problem with september release(.09), try updating to the latest version:
http://community.umidigi.com/thread-5765-1-1.html
http://community.umidigi.com/for ... &extra=page%3D1
https://www.youtube.com/watch?v=ztI8sc8MUNo

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Post time 2016-7-19 05:33:51 | Show all posts
Same here since 2 weeks...
The support says this is unusual and VERY rare...

Obviously it is not but it's still ignored...the Umi Super seems to have a massive touchscreen problem

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Post time 2016-7-18 20:12:24 | Show all posts
I got this same problem today.

https://www.youtube.com/watch?v=9ZNQAwdhKdQ

Any suggestions to get this fixed?

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Post time 2016-7-19 05:41:09 | Show all posts
Check comment #13 from this forum thread
There is no hope for help...sadly...
Post time 2016-7-19 08:11:51 | Show all posts
https://youtu.be/cc8V7qOQWa4
https://youtu.be/wG_2r89X-54
No smartphone models on earth without some badly manufactured pieces.
We can apologize but can't be all time 100% perfect as nobody can be.
The warranty period is at least 12 months from the date of purchase. Return your defective phone to your reseller for a replacement or to be repaired. Open a paypal/alipay dispute if needed.
Before returning your phone, you may try to reduce the touch screen sensitivity and adjust the motion filter with SGS Touchscreen Booster

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it sad that you sending us to reseller .the problems are not from him but from your phone and the warranty is yours!!!!!. i byed from tomtop and they very slow for even answering !!!!  Post time 2016-8-10 18:59

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Post time 2016-8-6 02:23:22 | Show all posts
Prueba ha pulsar con la yema del dedo, mejor que con la punta, yo tube ese problema, y haciendo lo que te he comentado, se ha solucionado. un saludo

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Post time 2016-8-9 20:55:31 | Show all posts
Hi, I have exactly the same problem. after 1 month of use. the phone is new and protect. I try the full reset and calibrate the touch screen, but without result. I finally broke the screen. I think it is a manufacturing problem. I contacted umi but they do not respond to my message. disappointed of this purchase

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Post time 2016-8-9 20:56:30 | Show all posts
crack on the screen of my phone and the phone is unusable. this is not normal. if we take samsung, iphone and other brand touch still works even if the screen is broken. umi sell design and not quality

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Post time 2016-8-9 20:56:50 | Show all posts
Edited by najfes77 at 2016-8-9 20:59 \n\nI already had some problem with the zero umi that overheats, and I have a problem with the super umi. really disappointed with this brand

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Post time 2016-8-9 21:09:16 | Show all posts
Almost nearly same problem of touch screen, occured 3-4 times after last Ota, have to restart / turn off and
open again and again. Feels not so satisfy with this new phone UMI SUPER.  There are problems ie.,
GPS, Jumping touch screen, Battery drain, Wifi weakness++++ which do not know when UMI can fix
or repair for better solution.
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