no mobile data with internet connection

mattema

I have the UMI Touch phone and I`m form germany with vodafone provider.
Now I have no mobile data for example with LTE when I`m try to go to the internet (or WhatsApps).
Are there special settings for the APN?

jo@jo1234

Dear,
Have you activated your mobile data? Please check it by these steps in the two screenshots:
1. Click the triangle icon in the first picture;
2.Then turn on the "Celluar data" option in the second picture

bencebacsi

Yes, you might need to set the APN parameters manually but that depends on your service provider. Check whether the automatic settings match the data given by your service provider or not, and modify them if needed.

asitaka

Hi,

I have same problem, no mobile connection, 3G, 4G, etc. Already configured APN with provider data (Jazztel), reboot, etc. but still haven´t mobile data.

Umi Touch is updated with last OTA rom.

¿What´s the problem?

Angel_UMI

I suppose that you already checked that, but:

Do yiu have mobile data activated?. In lollipop you have to go to settings- data use - go to internet provider tab and activate mobile data. I don't know if in Android 6 is the same but check it.

Do you have data itinerancy activated? Jazztel, for example is an OMV, and these companys must have data itinerancy activated

mattema

Hi, now with activated your mobile data it works for me.
Thanks for the information..