when it will be really made the expedition of UMI TOUCH
ordered on February 18th, VIP Flashsale day ?
It should have been already sent two weeks ago but it is
still yet in " processing " in TOMTOP .
When it will be really made the expedition ?
I thank you who can give me news about this.
Edited by Arhundel at 2016-4-5 03:08 \n\nYep, the comments under other resellers' offers suggest that most of them already started sending the devices ordered in March (!) while TomTop even froze the futher sales of Touch...
It's weird, it seems logical to me that the earliest preorders should've been shipped first. If the status of my flashsale order doesn't change by April the 12th I'll start to worry.
Because of the unexpectedly high number of pre-orders, the delivery from some resellers might be delayed up to 12th of April.
Please, check the following link: http://community.umidigi.com/article-143-1.html
Dear,
Thank you for your pre-order, really sorry for delay so much, we apologize sincerely to all of you. Please be patient, don't worry, we will send out all Umi Touch before 12th April. Thank you very much.
looks like problem is with tomtop since everyone say they ordered from Tomtop but never shipped. they never responds to any email, their online chat is always offline. should've done some research before ordering from them.
if anything i will give them till 12th april. after that i'm proceeding with paypal dispute. that will get them to answer to emails.
Edited by Arhundel at 2016-4-5 06:50 \n\nHm, that's weird, so far they had responded to every single one of my mails with apologies and requests to wait due to the problems with their supplier (that would also be the manufacturer at the same time, I suppose?) that didn't deliver the devices so far or to select another smartphone if I can't wait.
Arhundel replied at 2016-4-5 06:48
Edited by Arhundel at 2016-4-5 06:50 \n\nHm, that's weird, so far they had responded to every singl ...
i email to support@tomtop.com and left several messages on their FB page and Chat never recieved any reply. also my buyer protection was running out so i opened a dispute on paypal. let's see if they will respond to that at least.
there is something wrong with them because every other seller has shipped their VIP sale orders and Tomtop no longer sell UMI Touch.
Is anyone from UMi capable of telling us anything about the TomTop issue? After all they're linked here as one of the leading vendors... I can kind of trust that they don't sell any further units due to the availability problems, however jasonx3's point of view is pretty valid as well...
[Copy link]
Peep Card
Radar card
Post time 2016-4-3 01:35:49
Riser card
Top Cards
Silent card
Noise card
Highlight card
Jack
Magic mirror
If the status of my flashsale order doesn't change by April the 12th I'll start to worry.
Post time 2016-4-3 01:41:50
