Screen black on Calls and WhatsApp audio

Glauco Post time 2017-4-26 11:05:28 | Show all posts  Close [Copy link]
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Screen black on Calls and WhatsApp audio

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Post time 2017-4-11 23:33:46 | Show all posts |Read mode
Hello.
I've just bought my new Umi super and some days ago it started with a problem when I got calls and when I try to listen to wahtsapp audio... the screen turns black and I cannot see who is calling or even listen to the audio (app).

I've tryed to restart it to default system several times... turned off the sensibility sensor... but none of them worked out.

The android version is 6.0 today and the mobile is new... Could someone help me pls?  

Post time 2017-4-12 04:48:11 | Show all posts
Please update to latest Android 6.0 from this list
http://community.umidigi.com/forum-134-1.html
Please go to settings - about phone - wireless update - check for updates.
Also please compare build number of you firmware (settings - about phone - build number)

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I had the same problem,but when I went to system update, I updated my phone and now it's working perfectly fine. Thanks so much for the help.  Post time 2021-10-10 12:41

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 Author| Post time 2017-4-20 03:36:56 | Show all posts
MarcinP replied at 2017-4-12 04:48
Please update to latest Android 6.0 from this list
http://community.umidigi.com/forum-134-1.html
Pl ...

Thanks a lot.
Im gonna check this atualization and let's see if it works... Let you know.

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Post time 2017-4-20 04:12:58 | Show all posts
Same problem here with android 7. Any help?

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Post time 2017-4-26 02:14:03 | Show all posts
try to calibrate proximity sensor, I have the same problem.

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Post time 2017-4-26 11:05:28 | Show all posts
I tryed to calibrate but give me an error. i have replaced the screen becausa de original was broken. I have the new rom from android 7 nougat. Any ideas??
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