[SOLVED] New MAX doesn't restart

bingo19 Post time 2017-2-16 22:33:55 | Show all posts [Copy link]
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[SOLVED] New MAX doesn't restart

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Post time 2017-2-14 22:01:51 | Show all posts |Read mode
Edited by bingo19 at 2017-2-16 16:49 \n\nHello,
My first post here. Just got my MAX this morning, made it charging without SIM cards, installed all my previous apps and all was fine.
Was fine until I stopped it to install the SIMS and wanting to restart it. But it doesn't. Pressing the POWER button makes nothing.

Please, is it already dead or can I do something special to make it starting again ? Many thanks

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Post time 2017-2-15 20:18:16 | Show all posts
bingo19 replied at 2017-2-15 02:38
OK. Just tried SPFT with two ROMS (the first one available and the latest one) but without success.  ...

Unfortunately, I think it's dead.

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 Author| Post time 2017-2-15 02:38:27 | Show all posts
OK. Just tried SPFT with two ROMS (the first one available and the latest one) but without success. It seems the mobile doesn't receive any touch information. I did a format too...
I think it is dead even if when plugged it shows the red notification for about 5 seconds.
Post time 2017-2-16 07:03:00 | Show all posts
bingo19 replied at 2017-2-15 02:38
OK. Just tried SPFT with two ROMS (the first one available and the latest one) but without success.  ...

Hi
You have so strange explanation as you saying that phone is dead but you thinking that phone is not responding touches. So is dead or not?
I would try use SPFT with changed firmware upgrade option to format + download.
Please follow this instruction but please skip 6th step as you need overwrite all partitions
http://community.umidigi.com/forum.php?mod=viewthread&tid=11
After that probably you will lose IMEI numbers but you can follow this instruction
http://community.umidigi.com/thread-1375-1-1.html
Don't forget that you always can and should contact seller for warranty.

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 Author| Post time 2017-2-16 16:48:44 | Show all posts
Dear @MarcinP, I can understand the confusion. What you propose, I already did it. Thanks.
What I meant is that the phone does not get the on/off button.
I return the mobile for an exchange.

Thanks to @amonapophis for his confirmation

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Post time 2017-2-16 22:33:55 | Show all posts
bingo19 replied at 2017-2-16 16:48
Dear @MarcinP, I can understand the confusion. What you propose, I already did it. Thanks.
What I me ...

You're welcome. It's not a pleasant situation and I hope you get another phone, a working one this time.
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