UMi Diamond Touch Screen Issue

etian Post time 2017-1-15 01:19:28 | Show all posts [Copy link]
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UMi Diamond Touch Screen Issue

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Post time 2016-12-27 23:58:03 | Show all posts |Read mode
Hello, world!
I bought a new UMi Diamond, it just arrived yeasterday, I loved it it was clean, fast and beautiful.
The issue is... after a few minutes of using it, it started touching by itself, even though I wasn't even close to it.
Here's a video I took of what happens.
https://www.youtube.com/watch?v=maac2GJ5AtE&feature=youtu.be

Could it be some kind of manufacturing defect that I happened to stumble upon?
Nothing seems to solve it.

Thanks in advance,
Etian.
Post time 2016-12-29 04:57:46 | Show all posts
This what I can see for umi diamond is update available so please flash you device with latest ROM from this link
http://community.umidigi.com/thread-5570-1-1.html
Here is basic information about SPFT updating
http://community.umidigi.com/thread-11-1-1.html
Post time 2016-12-29 05:02:12 | Show all posts
Of course firstly you can do factory reset. Settings - backup and reset - factory data reset.
Please wipe screen from finger prints and remove screen protector if you using to test your digitizer.

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 Author| Post time 2016-12-29 08:44:49 | Show all posts
Edited by etian at 2016-12-29 20:38 \n\n Edited by etian at 2016-12-29 09:54 \n\nThank you for the response!
I've already done a few factory data resets and it seems to do nothing.
Before I do anything related to flashing I'd like to mention that the version on the page you mention seems lower than the one I have.
Seeing that it is V6.0 20161123_155509 and mine is V7.0 20161208_194715.
Edit: I also removed the screen protector at unboxing since it took away sensitivity, so that's not the issue.
Edit2: I can see that V7.0 20161208_194715 has just been released here 19 minutes ago and it's being uploaded.

Again thank you for the response! I love this phone to be honest it would be great if I could fix this issue.

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Post time 2016-12-31 12:09:53 | Show all posts
Hi, I bought some days ago this diamond. It's my first smartphone. I don't know nothing about androids. Me like this one, but I have a big problem. I started knowing about my phone. I opened settings for talkback. Set something to ok. After it semy dead my phone. Where I clkiked on will a green square. I can't move the screen. Can I only double click on this green square or with two fingers very slowly could I move the screen. In this way I reached factory settings and could clear all. :-( . So now can I use normally it. :-) But will be more likely if I know be how clear this green squer
Post time 2017-1-2 00:29:18 | Show all posts
gibcsi replied at 2016-12-31 12:09
Hi, I bought some days ago this diamond. It's my first smartphone. I don't know nothing about androi ...

Hi
First touch is making green circuit around options which you touch. Then you need double tap on this button to go further.
If you want scroll up or down you need put two fingers on screen and slide.
So click on setting - accessibility - talk back - off (top right button)

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Post time 2017-1-13 23:37:07 | Show all posts


Hi,
I also have one with the same defect!
Already fix yours?
Post time 2017-1-14 05:40:50 | Show all posts
brunotx replied at 2017-1-13 23:37
Hi,
I also have one with the same defect!
Already fix yours?

Hi.You can you this link for SPFT flashing or OTA zip file update.

http://community.umidigi.com/thread-5938-1-1.html

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Post time 2017-1-14 21:57:22 | Show all posts
MarcinP replied at 2017-1-14 05:40
Hi.You can you this link for SPFT flashing or OTA zip file update.

http://community.umidigi.com/ ...

This update does not resolve this bug!
Screenshot_20170114-135209.png
Post time 2017-1-15 01:19:28 | Show all posts
brunotx replied at 2017-1-14 21:57
This update does not resolve this bug!

Hi
Maybe you can try use SGS app from play store to change sensitivity of screen.
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