Umi Super have charge problems?

superaloe

Hi,my umi super could not charging from yesterday.Connected usb cable.
But, red LED did not light.
Another cable using too.

I searched for how to solve in this forum and find same problems.
But, all thread did not solve it.

This model has problem for charging?
If you solved same problems, please teach me how to it.

Cheers.

MarcinP

superaloe replied at 2016-12-13 16:47
Hi.
Thanks for your reply and information.

Red circuit light only comes on when software respond charger and start charging.

MarcinP

Is your phone still working (can be switched on)? Did you use other charger pump express or any 5V 1A to check is charger working? Was your phone rooted? Do you remember which software build date was/is on your device

superaloe

My phone has turned off for dead battery.
And cannot reboot.

Official charger and 5V/1A chager didn't work...
I was check update on setting menu when bought it 3months ago.
At the time, system was latest.
But, I cannot remember software build date.

I heard that device fully discharged cannot charge normality.
It's true infomation?
In such a case, how to charge everyone...

MarcinP

superaloe replied at 2016-12-13 15:18
My phone has turned off for dead battery.
And cannot reboot.

Hi
This what I know every umi super is getting pump express charger with phone so I don't understand why you say that "[size=27.6014px]Official charger and 5V/1A chager didn't work".
[size=27.6014px]Definitely after fully discharging phone you need wait about 10 to 15 minutes to charging process star.
[size=27.6014px]I asked you to use other usb wire and same type of charger or slow charger to check usb/charger fault. Definitely with slow charger charging process could start after up to 30 minutes and could take up to 4 hours after star charging.

MarcinP

superaloe replied at 2016-12-13 15:18
My phone has turned off for dead battery.
And cannot reboot.

Hi
This what I know every umi super is getting pump express charger with phone so I don't understand why you say that "[size=27.6014px]Official charger and 5V/1A chager didn't work".
[size=27.6014px]Definitely after fully discharging phone you need wait about 10 to 15 minutes to charging process star.
[size=27.6014px]I asked you to use other usb wire and same type of charger or slow charger to check usb/charger fault. Definitely with slow charger charging process could start after up to 30 minutes and could take up to 4 hours after star charging.

superaloe

Hi.
Thanks for your reply and information.

I tried some case.All case was fail.
- Default charger and cable
- Default charger and other cable
- 5V 1A charger and default cable
- 5V 1A charger and other cable

I remember that Umi super is lighting red LEDs when connect to usb cable for charging.
But,my SUPER was turning off LED...
I thought that it's broken.

I'll try that power on after connecting default charger and cable at the all night.

Thanks.

superaloe

MarcinP replied at 2016-12-13 17:02
Red circuit light only comes on when software respond charger and start charging.

I'll try push switch longer after charging completely.
If I'll success to reboot,I report it here.

Thanks so much

Tihomir

hi
got same problem this is my second big problem with that phone never again umi brand
no solution first problem is touch screen must bay new and now this

Tihomir

hi,
did you solve problem or you by other brand ?