Last FOTA update can not be installed

VTS_Tibi Post time 2016-5-10 16:21:09 | Show all posts [Copy link]
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Author: VTS_Tibi

Last FOTA update can not be installed

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Post time 2016-5-8 03:52:20 | Show all posts
Edited by gjstroom at 2016-5-8 03:57 \n\n
When I check for updates my phone returns to the 'about phone' screen without any message.
How can I install the 20160423 update ?
If I try to sent feedback, it says 'network connection fails'. However I have working wifi and 3G network.
I already tried to unmount the SD card.
The phone is now running 20160415, aslo updated over the air.
Post time 2016-5-8 05:54:33 | Show all posts
gjstroom replied at 2016-5-8 03:52
Edited by gjstroom at 2016-5-8 03:57 \n\n
When I check for updates my phone returns to the 'about p ...

Dear gistroom,

1. Turn off your phone.
2. Turn it on again while pressing the volume up button to boot into bootloader mode.
3. Move to the Recovery line with the vol-up button and select it with the vol-down button. The recovery will boot up in a few seconds.
4. Scroll down to 'Wipe cache partition' and select it with the power button.
5. 'Reboot system now'
6. Try to start the FOTA update again.


Regards,
Bence

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Post time 2016-5-9 03:07:56 | Show all posts
bencebacsi replied at 2016-5-8 05:54
Dear gistroom,

1. Turn off your phone.

I have tried it twice, but no success.
It returns to the about screen without any notice when I check for updates.
Any other suggestions ?

Post time 2016-5-9 03:45:51 | Show all posts
gjstroom replied at 2016-5-9 03:07
I have tried it twice, but no success.
It returns to the about screen without any notice when I ch ...

In that case I suggest you to process a factory data reset. If you're still unsuccessful, you can flash the same version with SP Flash Tool. That tool is even able to repair a completely bricked phone.
Link: http://community.umidigi.com/thread-2939-1-1.html

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Post time 2016-5-9 04:15:49 | Show all posts
Edited by gjstroom at 2016-5-9 04:20 \n\n
bencebacsi replied at 2016-5-9 03:45
In that case I suggest you to process a factory data reset. If you're still unsuccessful, you can f ...

Can I try to download the ota file and perform a manual update ?
I saw the ota file posted here: http://community.umidigi.com/for ... 9440&fromuid=222407
Can you check if the second file is genuine ? Or better provide us with a original download link.

edit: I now see that file is just a log file...
But there is a local update possible in the wirelless update menu.
Post time 2016-5-9 04:35:10 | Show all posts
gjstroom replied at 2016-5-9 04:15
Edited by gjstroom at 2016-5-9 04:20 \n\n
Can I try to download the ota file and perform a manual u ...

Unfortunately, at this device the FOTA update file is stored in a nhidden partition, not in the cache.
You can try to update your phone with SP Flash Tool by flashing the system partition only. In that case your user data will stay untouched but you won't solve that issue, what makes your phone non-updatable now.
This one a major update, so even if it's not an obligation, a factory data reset is highly recommended.

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Post time 2016-5-10 02:47:19 | Show all posts
Any recommended tools to make a full backup of all my data and settings for both internal and sdcard storage ?

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Post time 2016-5-10 13:29:40 | Show all posts
Hi,

Go to settings - Apps - Show System

Look for FotaProvider and Clear the Data.

Worked for me

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Post time 2016-5-10 15:31:38 | Show all posts
Daywalker815 replied at 2016-5-10 13:29
Hi,

Go to settings - Apps - Show System

Go to settings - Apps - Show System

Look for FotaProvider and Clear the Data.

Worked for me

Hi, Clear the data?? or Stopped??

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Hej u mnie ten pomysł pomógł. Wielkie dzięki.  Post time 2016-5-10 16:09

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Post time 2016-5-10 16:21:09 | Show all posts

Hej u mnie ten pomysł pomógł. Wielkie dzięki
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