[Umidigi X] Has shut down and will not power on anymore

solorete78 · Post time 2020-5-5 21:27:23

Armindo replied at 2020-5-1 18:27
Hello,
Press the power button and the volume - during some seconds.
Then press the power button and ...

Hello,
i have tried several times without any result.
Umidigi support does not respond and forward to seller, who no gives solutions.
I think the screen is defective, but seller is not providing me a new one.
I am really disappointed.

solorete78 · Post time 2020-5-5 22:49:01

Armindo replied at 2020-5-1 18:27
Hello,
Press the power button and the volume - during some seconds.
Then press the power button and ...

Wooooowwwww,
this time worked, my phone is running again.
Thank U Bro', you have solved an issue open since last Decmber.
Great!!!!!!!

solorete78 · Post time 2020-5-6 00:40:05

I have celebrated too much early....
The phone has black screen again.
I am very down now.
Really incredible...
Damn UMIDIGI!

Armindo · Post time 2020-5-10 19:46:06

solorete78 replied at 2020-5-6 00:40
I have celebrated too much early....
The phone has black screen again.
I am very down now.

Hi,
Press the power button power until the Umidigi logo appears.

solorete78 · Post time 2020-5-11 15:53:15

Armindo replied at 2020-5-10 19:46
Hi,
Press the power button power until the Umidigi logo appears.

Unfortunately i have the same result, black screen after power button has been pressed. Any alternative ideas? Thanks.

Armindo · Post time 2020-5-13 20:42:51

Edited by Armindo at 2020-5-14 00:05

solorete78 replied at 2020-5-11 15:53
Unfortunately i have the same result, black screen after power button has been pressed. Any altern ...

Charge the phone.
After some minutes the the display shows the battery charging.
When it is charged with more than 10%, you can turn on the phone.

After the phone turns on, go to settings and update the android.
There is an update (13-05-2020) that resolves the problem
of the phone suddenly turning off

solorete78 · Post time 2020-5-14 15:48:55

Armindo replied at 2020-5-13 20:42
Edited by Armindo at 2020-5-14 00:05

I have tried several times, after the first boot the screen stay black.
I am not able to do any updetes.
I think the screen is defective.

Armindo · Post time 2020-5-16 16:21:14

solorete78 replied at 2020-5-14 15:48
I have tried several times, after the first boot the screen stay black.
I am not able to do any up ...

Did you try to charge the phone?

solorete78 · Post time 2020-5-18 16:38:09

Armindo replied at 2020-5-16 16:21
Did you try to charge the phone?

I have tried several times, but the screnn after first boot still black.
The phone seems running, but the screen is total black.
I have done also a factory reset without success.
I have no other idea.

Armindo · Post time 2020-6-8 20:17:24

I am from Portugal.
Are you from Europe?