A3-A5, Power, X, F2 and Power 3: Recover f-print scanner & G-key [CLOSED]

Veik

Hi, there

I paid and sent key request  on Monday.   Where is the answer?

Kusya123

Hello!
Have you looked in the spam folder?

Veik

Kusya123 replied at 2020-8-11 23:47
Hello!
Have you looked in the spam folder?

I use to delete spam.   I did not see a letter from Umidigi or form Ben.

MrDonDero

Hello payment made for umidigi A5Pro. A mail sent to you.my key already sent to you via email
kindly confirm that payment has been recieved and forward the RSP for me on the email i sent you

[url=mailtonwukagabriel60@mail.com]onwukagabriel60@gmail.com[/url]

KFindaHiC

On my Umidigi F2 the fingerprint sensor stopped working entirely. It does not show up in the Android Security settings anymore.

I have tried:

1. Updating to the newest firmware
2. Factory Reset
3. Used SP Flashtool to perform a Firmware Upgrade.
4. Run SN Writer.exe and received a PASS notication.

And the fingerprint sensor still doesn't work. Is there anything else I can try? Or should I contact Umidigi Support for a warranty return for a defective product?

bencebacsi

KFindaHiC replied at 2020-8-14 21:51
On my Umidigi F2 the fingerprint sensor stopped working entirely. It does not show up in the Android ...

You should contact your seller for warranty return. This (or any other) tool can not recover the fingerprint scanner of your phone.

bencebacsi

Veik replied at 2020-8-12 10:42
I use to delete spam.   I did not see a letter from Umidigi or form Ben.

Hi,

I sent you the activation file on 11th August. If you can't find it, send me an email and I'll send you the file again. But at this time check your spam folder before deleting. If you don't do so, you may lose a lot of important emails, not only this one.

bencebacsi

MrDonDero replied at 2020-8-14 17:17
Edited by MrDonDero at 2020-8-14 22:14  

Hello payment made for umidigi A5Pro. A mail sent to you. ...

Hi,

Yes, your file is being processed. You'll get the rsp today or tomorrow.

Veik

bencebacsi replied at 2020-8-15 12:56
Hi,

I sent you the activation file on 11th August. If you can't find it, send me an email and I'l ...

ochta@rambler.ru     I will look carefully.   

MrDonDero

bencebacsi replied at 2020-8-15 12:58
Hi,

Yes, your file is being processed. You'll get the rsp today or tomorrow.

Dear Ben
i received the file and i selected the appropriate attestation key but i got this error

please see attached error message when i tried to restore the fingerprint on my A5Pro

Kindly advise