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Edited by datboyolly at 2020-1-22 09:04
Umidigi will always be pot luck.
The F1 is made by an ODM called A-Gold (http://www.agoldcomm.com/en-us/) whereas the F2 is made by Droi (http://www.droi.com/). Umidigi browse the catalog of these ODMs, pick out devices that look good, make some customisations (eg to specs and design), and then put them up for sale to us users.
Unfortunately for us, the ODM only has a duty to ensure the device software is flawless, but does not have any duty to provide updates. Umidigi can pay the ODM to develop and release updates, but since it costs more money for Umidigi and that isn't included in their device budget, all they will do is ensure bug-free software.
It comes down to cost. We're paying for cheap devices. We're getting good quality/speed hardware for very little money.
Xiaomi fully design the hardware of their devices, employ OEMs to physically make the devices, and then produce all of the software in-house. They are in a completely different league of manufacturing and supprorting to Umidigi. Ultimately, Xiaomi's business model means they end up making more money and can deliver better support this way. But to get to Xiaomi's size and model of business, it costs $$$millions, plus years of experience.
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