Device does not turn on.

rossi1979 Post time 2020-10-14 03:09:04 | Show all posts [Copy link]
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Author: rossi1979

Device does not turn on.

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Post time 2020-1-27 13:39:54 | Show all posts
Edited by fest11 at 2020-1-27 13:41  

Hello, My phone worked for a couple of days, was discharged to 20% and turned off and now does not turn on! Long presses on all buttons do not help. He is very hot on charging.
This is a clear DEFECT !!! I opened a dispute on aliexpress, but the seller asks to send him a phone. there is no guarantee that he will return the money and the package is very expensive. Why should I pay for the defect. Moreover, the proposal to return the phone is absurd! My confidential information, photos, videos, account passwords remained on the phone. This is the first time I see it on Aliexpress! It's outrageous! We must close this UMIDIGI official store!!! He discredits UMIDIGI, Aliexpress and the head of corporation Jack Ma!

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Post time 2020-1-29 04:08:13 | Show all posts
Sadly, welcome to the club.

Bizarre they think you paying more for the solution than the value of the phone is a reasonable offer.


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Post time 2020-2-17 16:14:09 | Show all posts
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Post time 2020-2-23 07:20:20 | Show all posts
Phone died after 5 months. Umidigi says to contact seller, Aliexpress umidigi store never returns emails. Wow, great service. Never again.

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Post time 2020-4-26 20:03:11 | Show all posts
Same problem here, UMIDIGI official store (aliexpress) don't change/repair terminal after 6 month of use.

BAD mobile
WORST company

Don't buy a UMIDIGI product!!!

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Post time 2020-5-24 19:16:58 | Show all posts
purchased this POS of a phone a5 pro in early aug from AliExpress and was delivered to me in Singapore in mid september. been using it since then. never  dropped it before and only charged it when the battery is goes to 0. then today the inevitable happened. last used the phone at about 1030 am and batt was over 40%. wanted to use it again and noticed it was off. couldn't on it back. when I plugged the charger in, there was nothing indicated on the screen. tried the 20 sec hold on power vol up/down suggested online as well as plugging it to my PC. to no avail. guess the $100+ I paid has proven to be a donation to umidigi

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Post time 2020-10-14 03:09:04 | Show all posts
Hello i in to the club, today my A5pro have ~15% of battery i plug in to the charger. After some time i try unlock phone and they dont respond . Screen is black, dont react to push on button, dont show anythin on screen when i plug in to the charger. After some time in charger i feel only warm back cover upper fingerprint.

Phone dont respond to fingerprint, power button, combinacion of power and vol+ or vol-. After connect to PC, widows dont find phone.

Any idea to resolve this problem?
It is posible that charging board is demaged? I have micro usb in some angle not strictly strigth.
Maby change charge board? New on aliexpress cost 6$?

I found this video https://www.youtube.com/watch?v=U9WEYKVfqXg but here person change only micro usb port, simplest way is change whole board i think?

where is engeeners from Umidigi? my phone have only 12 months.
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