Problem Mods does not want to admit ?!?!

Ghost505

I hope this is just a misunderstanding, we hoped they worked on fixing the camera but they still does not even know about this ?

Every single user that has the phone to the last 2 updates has this problem with the video, I dare you try to make a 5 second video for example, you will get like ONLY 3 FRAMES ON IT FOR 1 SECOND! (If you try to make a video without moving the phone, a little bit better? No, just put your hand and move it slowly in front of the phone... Even phones from 10 years ago has more frames on it... It is a simple software problem, and if you had the source code released, I would have fixed it myself.

They just told me on facebook that the video camera has no lag issues... ARE YOU SERIOUS ?

To make things better, they showed me a picture of the white mode notification bar etc.. not dark mode, the problem is on the dark mode and the current update 12/08 has not this problem fixed, another problem that they do not know/admit.
Honestly, I do not care, I can live with it, but they do not even know about it, and they dismissed the fact that comming back from the gallery mode or shutting off screen/ and on again, fixes the problem. I bet you to try this and you will see. Even a guy with 1/20 vision could see the difference.
  

nucleone

Ok, yes, this is a big problem!
If the developers are not aware of the issue, it will remain unfixed, thus making the video recording function unusable.
Can a moderator please say something about this? At least confirm that the devs know about the issue..

nucleone

Ghost505 replied at 2019-1-11 18:56
Edited by Ghost505 at 2019-1-11 19:00  

Anyone has any idea if in the last update they fixed the p ...

They haven't fixed the problem, unfortunately. I've just asked the admin about it, let's see what he says, if he replies.

ekihd

For the bad video recording function see the following review: link

Lucas32F55

The WORST problem in the phone

Ghost505

nucleone

I believe the thread title may be a bit vague as it only refers to the Facebook moderators - I'm sure the Moderator and Administrator here on the forum (MarcinP and Bencebacsi) are well aware of the issue and have probably already notified developers accordingly.

What I'd like to see is a confirmation from either MarcinP or Bencebacsi that developers are working on a fix.
Such confirmation would ease the tension and make people more patient. But unfortunately there's no way we can ask them directly.

MarcinP

nucleone replied at 2018-12-28 17:16
I believe the thread title may be a bit vague as it only refers to the Facebook moderators - I'm sur ...

Hi guys,
I was a bit busy and just now read your messages.
Please let me know did you checked with and without EIS, during very high and low volume of light, did you tested with different camera app (play store).
I will test and let you know what to do.

Ghost505

After entering the video mode : https://1drv.ms/v/s!AgmN6lOcE8UH73dUunLHbF7r8Wus
After power off screen and back on while on video mode : https://1drv.ms/v/s!AgmN6lOcE8UH73kI2I2S_WaCbHwT
The problem is not with EIS, btw I have EIS turned off.
Anyone that can spot the problem in the first video compared to the second one will get a donut
Yeah problem is only with official camera, and it is a simple software problem.

Same problem can be seen on the link that ekihd posted here.

Ghost505

Anyone has any idea if in the last update they fixed the problem ? I m not in the mood to reset everything on my phone for now.On 4pda.ru, some says the problem still exist so I assume it has been ignored.