Battery problems ? Battery drain on idle...

MarcinP

microscope replied at 2018-11-25 23:33
Hi i too can't start a new topic. Can I ask what wireless charging mats people use with the one Pro? ...

You can purchase genuine Umidigi Q1 wireless charger
https://m.aliexpress.com/item/10 ... .0.0.49a1WDlJWDlJQL

microscope

Hi MarcinP, thanks for the reply> I've read that it will wireless charge the One Pro but not very well, as it gets very hot. Will consider it though, appreciate the reply thanks

mola

Hi!
I have a problem with my Umidigi One Pro which is just about a month old. The phone is not coming up at all. This started after I plugged it for charging this morning. It just stopped working suddenly. Everything about the phone was okay last night. I will appreciate any help about what could be wrong with my phone and how to go about fixing it.

Thanks.

MarcinP

mola replied at 2018-12-11 02:43
Hi!
I have a problem with my Umidigi One Pro which is just about a month old. The phone is not comin ...

Did you write similar post under other name in deferent threads?
Please follow this instruction
Press power button for at least 15 seconds for rebooting.
If phone does start please charge for at least 3 hours and try reboot same way as above.
If fault still persist please contact directly to seller for warranty solution.

mola

Thank you @MarcinP,
This is the only thread I have posted this issue on. I have tried holding the power button for over 15 seconds but it did not work. The store I bought it from says they have no warranty for the item, but Umidigi website says it has a one year warranty. Do I have any hope of warranty. If not, are there any authorized outlets where I can fix the phone?

Thanks once again.

lakabux

I apologise for this off-topic post, But I can't start a new topic, and can't seem to find one that is related. I have a problem charging the phone. The USB c port is loose and won't make a good connection. The seller seems to be refusing to fix the issue. I have contacted her neumerous times, and the best she seems to be willing to do is repay me up to $20 for the repair! I've only had the phone for 4 months of the one-year warranty. In the United States, I can't even get a technician to examine my phone for $20! What do I do?

Thanks!

alpe

I'm thinking about buying an One.
Is this still an issue?

safex147

my one pro remove sim full charge.wifi everything off 12 hours later %20 and wireless charge last uptade after don't work.one pro frustration.Before umi z use more quality phone

armenstep13

Hi. I have a problem with One pro, which turned off due to battery discharge and now I can`t turn it on. The phone does not charge. I use original charger and cable, but no result. Red dot is on and nothing else. Aliexpress official store does not respond as well as Umidigi tech support. Any advices what to do?? I would appreciate any help.

MarcinP

mola replied at 2018-12-11 04:39
Thank you @MarcinP,
This is the only thread I have posted this issue on. I have tried holding the po ...

Hi,
Umidigi devices does have 12 months warranty but retailer is fully responsible to offer warranty support. Of course retailer can change warranty period.
Did you buy from official retailer?