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Edited by Eljo at 2018-6-6 21:22 \n\n Edited by Eljo at 2018-6-6 21:19 \n\n
it's a view days later and I have send and received from Banggood service about 20 mails.
Because of the low price of the 4 phones, shipping cost of the phones and the fact that all 4 phones have the same problem I asked not 100% restitution but only 50%. We do not want to send back and can use the phones but with lots of care and short usage becouse of the overheating. And we will have to search for better ones.
Banggood wanted to extchange the phones, but with 4 phones with the same problem?? I know now that this is a A1 Pro problem. I do not need exchange for the same problem. And we need the phones to stay in contact, without it we would lose money and more.
We have send prove of the overheating and blue screen and the phone glass beeing so hot it gets a life of its own and thinks there is a finger pressing on the buttons. We have send prove of the FOTA update and the error and that its not working no more.
Overheating problem
https://photos.app.goo.gl/a61mUXdIcF8yaSuf2
FOTA problem
https://photos.app.goo.gl/c2gFIA7qZqiif2zi2
Still, Banggood is offering only 20% on 1 phone €17.00 and 500 ponts.?
So after a lot of mails I stop corresponding with Banggood. They say they have buyer protection but If 'push comes to shove' they are not at home.
I did not accept the offer and have escalated this to Paypal to see if their buyersprotection is sollid.
Be warned!
PS,
The tips from 'MarcinP?' to constant get back to factory settings to solve all problems. To not use while loading and so on. Im not stupid, the phone is a sham. but you probably work for Umi, please get a real job.
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