I can confirm, that after receiving my file back from Ben that the fingerprint scanner is working again. Only real problems I had was with drivers on Windows 10 machine, and luckily i had an old Windows 7 laptop laying around that had no problems.
I sent you an ActiveResponse.txt file on 13th February but if that didn't work, maybe the software engineer or the code generator app messed up something.
Please generate a new thh.req file and send it to me to reprocess your request.
stuismad replied at 2018-2-25 11:51
I can confirm, that after receiving my file back from Ben that the fingerprint scanner is working ag ...
Thank you for your feedback. It should work on Windows 10 without any issue (personally I use only Win 10 PCs), so maybe later it'd be worth the time to find the reason of your Win 10 driver issue.