[Crystal 4/64GB] Information request from users of 4/64GB Crystal bricked after OTA update

crystaldigi Post time 2018-3-28 20:21:28 | Show all posts  Close [Copy link]
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Author: crystaldigi

[Crystal 4/64GB] Information request from users of 4/64GB Crystal bricked after OTA update

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Post time 2018-3-5 04:51:23 | Show all posts
nandomore replied at 2018-3-4 07:19
After the update the phone bricked.

After is the information given to me by Gearbest…

Hi, you got three options from your seller to solve this case. Be honestly they forgot about another option which is exchange faulty product to new one.
This is only your decision what you want to do.
If you want get full refund or exchange you need send your device back to seller.

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Post time 2018-3-27 14:25:03 | Show all posts
One strange thing. When I connect my phone to computer it is recognized as Elephone P8000.

Post time 2018-3-28 03:13:24 | Show all posts
tamonegdje replied at 2018-3-27 14:25
One strange thing. When I connect my phone to computer it is recognized as Elephone P8000.

Seems the PC can't recognise correctly your phone. I suspecting that before you had connected Elephone P8000 and driver doesn't see any differences.
Please uninstall and reinstall driver from PC.

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Post time 2018-3-28 20:21:28 | Show all posts
MarcinP replied at 2018-3-28 03:13
Seems the PC can't recognise correctly your phone. I suspecting that before you had connected Elep ...

never had anything from elephone
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