Information request from users of 4/64GB Crystal bricked after OTA update

bencebacsi

crystaldigi replied at 2017-12-21 18:48
sorry, missing link

https://www.paketda.de/logistik-batterien-gefahrgut.php

Sorry but you share the link of a webpage without reading it?
Quote from that page:
''
DHL regulations do not require you to mark dangerous goods if you have only one package in your package:

• Button cell batteries installed in devices (also in circuit boards). So eg calculator, clocks.
• One device contains a maximum of 4 cells and / or a maximum of 2 batteries. Explanation of the difference between cell and batteries see [size=18.522px]this website at lithium-batterie-service.de .
  

''

The UMIDIGI Crystal contains one piece of one-cell battery with an approximately 11.5Wh (that equals to 3000mAh) capacity, what is far below the maximum 20Wh capacity allowed.
Please also check the following document:
http://www.dhl.com/content/dam/downloads/g0/express/shipping/lithium_batteries/lithium_ion_batteries_regulations.pdf
See the last column (PI967 - Section II). Lithium Cells / Batteries contained in equipment under 20Wh can be accepted for door to door shipments and no specific requirements are applied.

crystaldigi

read this...
https://www.deutschepost.de/cont ... blatt_Gefahrgut.pdf

crystaldigi

Umidigger makes himself punishable if he does it!

umidigger

Dear Admin Ben,

https://www.deutschepost.de/cont ... blatt_Gefahrgut.pdf
I translate for you:
This is an official document from "Deutsche Post", thanks to crystaldigi.
It's about the goods that are not allowed to transport: It clearly says "Mobiltelefone" which means mobile phones.
Please comment, how we should send it now. I already wasted 6,20 EUR.

@crystaldigi
Danke für die Info. Dann brauch ichs garnicht probieren...

crystaldigi

Bencebacsi, what do you want to tell me? I have communicated with various people in Germany who earn their money by dealing professionally with shipping goods around the world. They all tell me it's not working.
There is an option via Transglob and it costs 66 Euro and you have to pay duty and taxes in China!

crystaldigi

Ich sage Dir, die wollen es nicht vertsehen!

crystaldigi

Der glaubt Dir das wieder nicht! Etwas tiefer auf der Seite ist links ein Handy dargestellt! Sonst glaubt er es noch weniger, wenn er nur die Batterie sieht!

crystaldigi

Das sind auch keine Hirngespinnste, sondern international Regeln!

bencebacsi

crystaldigi replied at 2017-12-21 23:09
Hi umidigger,
ich bin gespannt! Ich war ja auch schon bei der Post, aber Versand als Päckchen. Auf  ...

Better to read official documents written by legistlators, rather than such informatives writen by marketing officials.Please read my earlier comments and also check Page 12, paragraph F in the following document (if you have no time to get through the whole document): https://www.iata.org/whatwedo/cargo/dgr/Documents/lithium-battery-guidance-document-2017-en.pdf

penamas

Hi Ben, could you advise if GEARBEST is ready to accept the phone for full refund instead of repair and also how to claim back the postage cost back to China?

Thank you.