[Crystal 4/64GB] Information request from users of 4/64GB Crystal bricked after OTA update

bencebacsi Post time 2017-12-19 21:47:49 | Show all posts  Close [Copy link]
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Author: bencebacsi

[Crystal 4/64GB] Information request from users of 4/64GB Crystal bricked after OTA update

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Post time 2017-12-19 17:00:05 | Show all posts
Dear UMIDIGI !!! The seller contacted me to return my money, but when I sent the phone back. Once again, my costs increase and no certainty that there will be some sort of compensation on your part. Who will spend my time and money on your mistake. You do not do anything for nothing. When someone does something and erodes something by their own fault, they have to put everything at their own expense. I have not seen such a step yet, besides acknowledging your mistake.

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Post time 2017-12-19 17:13:29 | Show all posts
hugo replied at 2017-12-19 17:00
Dear UMIDIGI !!! The seller contacted me to return my money, but when I sent the phone back. Once ag ...

Hi Hugo, who is your seller? Please advise. Did they offer full refund?

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Post time 2017-12-19 17:34:05 | Show all posts
Edited by hugo at 2017-12-19 17:37 \n\n
penamas replied at 2017-12-19 17:13
Hi Hugo, who is your seller? Please advise. Did they offer full refund?

My Store is the UMI DIGI Store. They offered me a refund after sending the phone, but the carrier does not want to take my goods because there is a built-in battery. And again the cost is increased !!.

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Post time 2017-12-19 18:15:13 | Show all posts
Thanks for the reply Hugo. Can you elaborate more?Is it Umi digi store in aliexpress website?

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Post time 2017-12-19 18:39:10 | Show all posts
Yes it is this trade. I'm sending a link.

https://www.aliexpress.com/item/ ... 4G/32815470610.html

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Post time 2017-12-19 19:04:47 | Show all posts
Thanks Hugo. Very fortunate that you bought the device from UMIDIGI store at least they offer full refund. But you still have to  send the device back to China.

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Post time 2017-12-19 19:17:18 | Show all posts
Thanks for your willingness. I know that, but it's difficult to return the phone back to China from our country. This UMIDIGI complication does not solve it anymore, and so the customer discourages us from buying anything from this manufacturer. :-(

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Post time 2017-12-19 19:42:43 | Show all posts
Volevo capire una cosa... UMIDIGI ha mai emanato un comunicato ufficiale nel quale ammette l'errore? Oppure è tutto limitato a questo Forum? Inoltre volevo capire che valore ha la voce degli amministratori di questo Forum... Sono persone interne alla UMIDIGI oppure no?  

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Post time 2017-12-19 19:47:21 | Show all posts
So I would also like to know? I join.

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Post time 2017-12-19 21:47:49 | Show all posts
Segundo o vendedor da banggood, não pode me reembolsar porque já tenho um mês de uso.
Que merda, péssimo atendimento e ainda tenho que esperar eles me substituirem o celular,
não compro mais nada da UMIDIGI, péssimo suporte aos seus cliente pelo erro deles mesmo...
Lamentável ...
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