Crystal OTA latest firmware update

MarcinP

umidigger replied at 2017-12-13 04:46
Thanks for supporting us. Please keep us in the loop about the latest updates from UMI. Any hint o ...

We already informed engineers and they trying fix this.Also we disassembled bricked Crystal and disconnected and reconnected battery before flashing but unfortunately still no success.
We trying figured out what happened and is this software or hardware fault now.

MarcinP

Also please wait with disassembling your device as currently is no point voiding warranty.
Please wait for solution from us.
Sincerely Marcin

penamas

\n\nGlad  to hear from you MarcinP. Looking forward to UMIDIGI resolution on this matter.

Tomastec

this is incredible, the seller of aliexpress tells me to send the phone to china, believe that I will spend 40 or 50 € for the shipment? for a phone that already worked badly before leaving the store, without GPS? for a € 120 phone? I will spend more money to send it to China? this way I'm going to keep a paperweight of 120 euros, it's a shame that they treat customers like that

Barmenchik_

\n\nInformation update:
I ask all users of the bricked UMIDIGI Crystal version  4/64 to contact with your seller. The company tells all sellers to accept your application for the return of the phone. The company repairs your phone and assumes full responsibility for repair and posting.

* If the seller does not want or does not respond to your messages,
I ask you to write to me in PM, I will certainly help you to contact the seller. Sincerely, we bring you an apology for your inconvenience.

http://umidigi.com/page-feedback.html

From 4pda

zed

No to ładnie, dobrze że mam telefon zakupiony na Aliexpres z ubezpieczeniem w Allianz. Będzie trzeba skorzystać.

xpoweruk

So realistically UMIDIGI are not interested in the issues for anybody outside China as the cost of returning the pone makes it pointless.
What a scam

SandovalSantos

\n\n

Estou com mesmo problema, o meu umidigi cristal pediu para atualizar e agora não quer mais ligar, nem o LED acende quando está na carga, entrei em contato com o vendedor do banggood e ele que me reembolsar apenas 56USD !!! Isso é um roubo, quero meu $ 139,99 USD de volta.

I am with the same problem, my umidigi crystal asked to upgrade and now does not want to connect anymore, nor the LED lights up when in charge, I contacted the seller of banggood and he would refund me only 56USD !!! This is a steal, I want my 139.99 USD back.

https://youtu.be/bz__6Cx6tkQ

SandovalSantos

celular depois da atualização
phone after update
https://youtu.be/bz__6Cx6tkQ

aurele3000

Hello, I do not want to be paranoid but what will happen with our data, photos, emails, accounts, etc, when we will return the phone. Given the way UMI manages the crisis, I have doubts. Serious doubts.