[Crystal 4/64GB] Crystal OTA latest firmware update

penamas Post time 2017-12-13 20:20:51 | Show all posts  Close [Copy link]
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Author: penamas

[Crystal 4/64GB] Crystal OTA latest firmware update

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Post time 2017-12-13 04:46:34 | Show all posts
MarcinP replied at 2017-12-13 04:40
Hi guys.We feel very sorry for your inconvenience with latest OTA update.
Currently we fully stopp ...

Thanks for supporting us. Please keep us in the loop about the latest updates from UMI. Any hint on how to restore the phone is valuble. We are willing to try anything by ourselfs, since we have nothing to loose. The phone is already dead and cant get worse. We count on you.
Post time 2017-12-13 06:20:21 | Show all posts
umidigger replied at 2017-12-13 04:46
Thanks for supporting us. Please keep us in the loop about the latest updates from UMI. Any hint o ...

We already informed engineers and they trying fix this.Also we disassembled bricked Crystal and disconnected and reconnected battery before flashing but unfortunately still no success.
We trying figured out what happened and is this software or hardware fault now.
Post time 2017-12-13 06:24:02 | Show all posts
Also please wait with disassembling your device as currently is no point voiding warranty.
Please wait for solution from us.
Sincerely Marcin

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 Author| Post time 2017-12-13 06:38:07 | Show all posts
Edited by penamas at 2017-12-13 07:23 \n\nGlad  to hear from you MarcinP. Looking forward to UMIDIGI resolution on this matter.

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Post time 2017-12-13 15:27:09 | Show all posts
this is incredible, the seller of aliexpress tells me to send the phone to china, believe that I will spend 40 or 50 € for the shipment? for a phone that already worked badly before leaving the store, without GPS? for a € 120 phone? I will spend more money to send it to China? this way I'm going to keep a paperweight of 120 euros, it's a shame that they treat customers like that

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Post time 2017-12-13 16:11:02 | Show all posts
Edited by Barmenchik_ at 2017-12-13 16:15 \n\nInformation update:
I ask all users of the bricked UMIDIGI Crystal version  4/64 to contact with your seller. The company tells all sellers to accept your application for the return of the phone. The company repairs your phone and assumes full responsibility for repair and posting.

* If the seller does not want or does not respond to your messages,
I ask you to write to me in PM, I will certainly help you to contact the seller. Sincerely, we bring you an apology for your inconvenience.

http://umidigi.com/page-feedback.html

From 4pda

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Post time 2017-12-13 17:23:57 | Show all posts
No to ładnie, dobrze że mam telefon zakupiony na Aliexpres z ubezpieczeniem w Allianz. Będzie trzeba skorzystać.

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Post time 2017-12-13 19:16:32 | Show all posts
So realistically UMIDIGI are not interested in the issues for anybody outside China as the cost of returning the pone makes it pointless.
What a scam

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Post time 2017-12-13 20:19:20 | Show all posts
Edited by SandovalSantos at 2017-12-13 21:12 \n\n

Estou com mesmo problema, o meu umidigi cristal pediu para atualizar e agora não quer mais ligar, nem o LED acende quando está na carga, entrei em contato com o vendedor do banggood e ele que me reembolsar apenas 56USD !!! Isso é um roubo, quero meu $ 139,99 USD de volta.

I am with the same problem, my umidigi crystal asked to upgrade and now does not want to connect anymore, nor the LED lights up when in charge, I contacted the seller of banggood and he would refund me only 56USD !!! This is a steal, I want my 139.99 USD back.


https://youtu.be/bz__6Cx6tkQ

WP_20171211_19_22_53_Pro.jpg

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Post time 2017-12-13 20:20:51 | Show all posts
celular depois da atualização
phone after update
https://youtu.be/bz__6Cx6tkQ
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