[Crystal 4/64GB] Crystal OTA latest firmware update

penamas Post time 2017-12-13 04:46:34 | Show all posts  Close [Copy link]
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Author: penamas

[Crystal 4/64GB] Crystal OTA latest firmware update

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Post time 2017-12-12 22:34:07 | Show all posts
You lucky guy, our phones are totaly dead!

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Warmest Heart UMIDIGIerUMIDIGIer

Post time 2017-12-12 22:41:20 | Show all posts
which version affected both? or only 4GB version??  

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 Author| Post time 2017-12-12 23:11:08 | Show all posts
Possibly only the 4GB/64GB version

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Post time 2017-12-12 23:41:44 | Show all posts
...anyone else get that feeling that Umi will ignore this and do nothing to support those affected?
They should at least acknowledge that there is a problem!

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Post time 2017-12-13 00:12:04 | Show all posts
smartrule replied at 2017-12-12 23:41
...anyone else get that feeling that Umi will ignore this and do nothing to support those affected?
...

The lack of response of UMI is absurd! The should at least recognize the problem!

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Post time 2017-12-13 01:18:26 | Show all posts
Edited by Axelro at 2017-12-13 02:03 \n\n
This is official response from Umidigi, quote from 4PDA forum:

"Hello, dear forum users!
About an hour ago I only found the OTA problem in crystal 4/64.

1. At this point, OTA for crystal 4/64 stopped.
2. The problem with OTA has been determined. There will be a new patch and tested OTA for crystal 4/64.
3. There will be a solution for oxicamers. Wait for a new message from the company.

You're sorry for your big inconvenience! Be always informed!"Source:http://4pda.ru/forum/index.php?showtopic=822642&st=3780
Google translate RU-EN

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how are they going to help those people who cannot turn on there phones at all  Post time 2017-12-13 01:47

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Post time 2017-12-13 02:34:05 | Show all posts
Axelro replied at 2017-12-13 01:18
Edited by Axelro at 2017-12-13 02:03 \n\n
This is official response from Umidigi, quote from 4PDA f ...

why do they write an "official statment" in some 3rd party russian mobile phone forum but not a single message here?

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Post time 2017-12-13 03:12:31 | Show all posts
Hi all, my first post here, I've updated my Crystal (4/64) this morning, that is about 10 hours ago and I had no problem.
May be it was already an updated OTA?
Anyway phone works, camera and gps too, bluetooth still connect and disconnect very often.
Biggest problem (for me) remains the audio level still so low that it's quite useless unless you are in a very quite place.
The update said there was one minor update, dimension about 62/64 MB.
Now the firmware is UMIDIGI_Crystal_V1.1_20171125_20171125-2103.
Post time 2017-12-13 04:40:05 | Show all posts
penamas replied at 2017-12-12 23:11
Possibly only the 4GB/64GB version

Hi guys.We feel very sorry for your inconvenience with latest OTA update.
Currently we fully stopped OTA update and working on solution for bricked devices.
We suspecting that somebody hacked server with OTA update.
Definitely only Umidigi Crystal High (4GB/64GB) is affected.
We will keep you inform with further steps.
Unfortunately currently I can't give you solution to restore your device.
Sincerely Marcin

Hi
Due to new decision from headquarter please follow this thread and solution for bricked Crystals after last OTA update.
http://community.umidigi.com/thread-16413-1-1.html

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Post time 2017-12-13 04:46:34 | Show all posts
MarcinP replied at 2017-12-13 04:40
Hi guys.We feel very sorry for your inconvenience with latest OTA update.
Currently we fully stopp ...

Thanks for supporting us. Please keep us in the loop about the latest updates from UMI. Any hint on how to restore the phone is valuble. We are willing to try anything by ourselfs, since we have nothing to loose. The phone is already dead and cant get worse. We count on you.
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