Umidigi S2 won't start

valf Post time 2018-1-11 04:37:35 | Show all posts [Copy link]
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Author: valf

Umidigi S2 won't start

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Post time 2017-12-6 16:14:13 | Show all posts
Hi,
I have the same problem,after one day, my first UMIDIGI S2, won't start.
How to perform fatory reset ?
The list of choise is:

Factory Mode
Auto Test
Manual Test
Item Test
Test Report
Debug Test
Clear eMMC
Version
Reboot

When i select hte choise, i try to press power on/of but not responding.

Thank You



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Post time 2017-12-6 23:33:59 | Show all posts
I have the same problem.. and the phone is in bootloop mode....
i try to flash
20171027 - 20171108 - 20171123  Firmware but the phone is always in bootloop.
.......I wrote to gearbest for refund my money.........
This is my first UMIDIGI.... but not the last, because i have another S2 (black) incoming.


  
Post time 2017-12-7 05:13:40 | Show all posts
fpappalardo replied at 2017-12-6 23:33
I have the same problem.. and the phone is in bootloop mode....
i try to flash
20171027 - 20171108  ...

Did you use firmware upgrade option on SPFT???
If this don't help please use format + download.
Then you need restore IMEI number with SN writer which is here.
http://community.umidigi.com/thread-1375-1-1.html

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Post time 2017-12-8 01:21:00 | Show all posts
Edited by fpappalardo at 2017-12-8 02:30 \n\nI use all combination of firmware and SPFT(5.1744)  configuration.
I try on two computers ( xp 32 bit  and win 8 64 bit )
can you tell me how i can find an older firmware for my s2 ?  i try to download the 2017 19 22 release, but rar file  from mediafire is corrupted.......

thank you





Post time 2017-12-8 08:39:00 | Show all posts
fpappalardo replied at 2017-12-8 01:21
Edited by fpappalardo at 2017-12-8 02:30 \n\nI use all combination of firmware and SPFT(5.1744)  co ...

Here you have SPFT instruction
http://community.umidigi.com/thread-11-1-1.html
And here all available ROMs
http://community.umidigi.com/forum-182-1.html

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Post time 2017-12-10 07:40:14 | Show all posts
Edited by fpappalardo at 2017-12-11 21:44 \n\n Edited by fpappalardo at 2017-12-11 21:42 \n\n Edited by fpappalardo at 2017-12-11 20:05 \n\nI try, with the same results.
I take a look on log and i found this:

[0000788] [00:23:27:860190] [Tid0x00001068] [debug] -->[C253] cflashtool_api::FlashTool_Connect_BROM_Ex #(cflashtool_api.cpp, line:1020)
[0000789] [00:23:28:290190] [Tid0x00001068] [warning] NOT support GetSupportModem API on chip MT6757 #(cflashtool_api.cpp, line:2304)
[0000790] [00:23:28:290190] [Tid0x00001068] [warning] Get support Modem fail: 0xc0010003 #(cflashtool_api.cpp, line:1141)
[0000791] [00:23:28:320190] [Tid0x00001068] [debug] connect_brom_ex OK #(cflashtool_api.cpp, line:1193)

i found only warning , if you can evluate i can post the SPFT logs.

Thank you.




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Post time 2017-12-11 22:29:06 | Show all posts
...I return the smartphone to gearbest.....
I hope that the second S2 haven't this problem.

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Post time 2017-12-12 06:31:22 | Show all posts
Hi.
to forum admin o admins, this is supposed to be the forum support for Umidigi products, so why can't new members open new thread? i have technical issues with my phone and i want my thread to be seen by others, Umidigi support or users with the same issue, maybe i cand find a solution. how can i do that please?
Post time 2017-12-12 06:56:27 | Show all posts
Formula1 replied at 2017-12-12 06:31
Hi.
to forum admin o admins, this is supposed to be the forum support for Umidigi products, so why c ...

Check other threads and find closer to your issues and write there your opinion /issues. Also you can write questions /opinions /issues in ROM section under your ROM version.
http://community.umidigi.com/forum-182-1.html

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Post time 2018-1-11 04:37:35 | Show all posts
Edited by Erageftw at 2018-1-11 04:47 \n\n
MarcinP replied at 2017-12-12 06:56
Check other threads and find closer to your issues and write there your opinion /issues. Also you  ...

Hey i'm having troubles aswell. My phone died of the batery going to 0%. But now it wont start, reboot. After 2 hours and trying to boot it keeps saying 0%. When i enter the charger is my pc usb i keep hearing the sound of connected/disconnected. But the red light on top of the phone does turn on when i connect it to the charger. Have the phone for 2 days now... First time it's ever gone off. Any ideas? Dont have any other charger for it . Is perhaps the powercable loose from the battery? Is there a way i can open it? Have experience with repairing a couple of phones though.

Edit: the charger worked perfectly yesterday. Also when i connect the charger i sometimes get to see 0% and very rarely see a split second a screen that looks like its charging. Holding the cable in any way doesnt matter. Also tried it with the protector off.
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