[Crystal 2/16GB] UMIDIGI Crystal 2GB user experience survey

bencebacsi Post time 2018-2-7 10:59:05 | Show all posts  Close [Copy link]
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[Crystal 2/16GB] UMIDIGI Crystal 2GB user experience survey

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Post time 2017-9-29 06:07:28 | Show all posts |Read mode
Dear Users,

To help us to improve our work on making our users more satisfied, we would like to invite you to fill in our survey about UMIDIGI Crystal (2GB/16GB). If you are already a user of this model and you have 5 minutes to help us, please click on the link below to start the survey.
https://goo.gl/forms/WjyDHVtuHgd79xUr2
Thank you in advance for your cooperation.

Ben,
UMIDIGI Team


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Post time 2017-10-12 16:59:30 | Show all posts
Hello. I know this is not the right place to post this but I can't post it anywhere. I wanna know from where I can buy a new rear protector for my UMIDIGI Crystal, I love this phone, but I want to have a new cover for it. Thank you. Hope you will contact me soon.
 Author| Post time 2017-10-20 07:25:54 | Show all posts
GalinT replied at 2017-10-12 16:59
Hello. I know this is not the right place to post this but I can't post it anywhere. I wanna know fr ...

Hi,
I'm sorry but I don't think such an accessory will ever be available. The glass back is much more scratch resitant than a conventional plastic or metallic case, so you don't really need to protect it against scratches. To protect against breakage a silicone or hard case can be much more effective.

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Post time 2017-11-10 18:15:30 | Show all posts
Hi, sorry but I do not know where I can write my problem whit umi crystal.

I do not know what I did but there are no more buttons under the screen.
Now I can go back to the menu or back using only the gesture.
How do I reset the keys?
 Author| Post time 2017-11-12 11:16:22 | Show all posts
tonrot replied at 2017-11-10 18:15
Hi, sorry but I do not know where I can write my problem whit umi crystal.

I do not know what I did ...

Hi,

Swipe up the bottom edge of the screen to make the on-screen buttons be displayed again. You also can go to Settings ->> Keys, and disable 'Allow hide navigation bar'.

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Post time 2017-12-12 20:36:56 | Show all posts
Hi! Say please, why umidigi crystal does not support wifi 2.4ghz (40mhz, 150mdps). He not connected to AP of 150/300mbps (40mhz). Works only with the old certificate of 65mbps 20/40mhz. If AP does not support less than 150 or 300 mbps, umidigi crystal can not set connectivity.
 Author| Post time 2017-12-15 09:52:36 | Show all posts
Sergiy-rv replied at 2017-12-12 20:36
Hi! Say please, why umidigi crystal does not support wifi 2.4ghz (40mhz, 150mdps). He not connected  ...

Hi,
You definitely can connect to a router set to 40MHz (I just checked it for you right now) but the max 65Mbps on 2.4GHz and max 135Mbps on 5GHz are limitations of the mediatek hardware. You can reach higher speeds only with the Helio X series, not even the Helio P series can go higher. So if you need that high speed for some reason, I recommend you to connect to a 5GHz router.

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Post time 2017-12-15 23:57:10 | Show all posts
bencebacsi replied at 2017-12-15 09:52
Hi,
You definitely can connect to a router set to 40MHz (I just checked it for you right now) but t ...

I do not need such high speed. Problem such that umidigi crystal not connected to "ubiquiti bullet m2hp" on 40mhz! Only on 20 mhz. Other devices well work with it. On speed of connection 150 or anymore. It is very much sorry that crystal does not can connection on such the speed.

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Post time 2018-1-25 01:42:11 | Show all posts
Edited by jkl at 2018-1-25 04:06 \n\nHi,

I have a BIG problem with my Umidigi Crystal 2/16. It reboots ALL THE TIME ---> http://sendvid.com/wa5e7n98

I have only few seconds to do something on device.

// Solved. SmartLock was the problem (after google update).

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Post time 2018-2-7 10:59:05 | Show all posts
bencebacsi replied at 2017-11-12 11:16
Hi,

Swipe up the bottom edge of the screen to make the on-screen buttons be displayed again. You  ...

Same problem after I update from origional navigation bar disapeared and your solution does not work any help please
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