Wifi connectivity issue

mraquinn

Hoping someone can help with a recent Z1 Pro purchase.

Mostly everything seems to be working fine, though the back button takes more effort to hit than I expected.

One issue though is wifi.  It connects fine and stays connected but every 5 minutes or so it stops transferring data for about a minute.  For example if I'm on Whatsapp and I'm talking to someone it will work fine but then everything will stop - messages won't send or be received even though the wifi looks connected and the up/down arrows are showing.  Then after about a minute, everything will catch up.  Really irritating.

I've rebooted, forgotten and re-added the network, turned off wifi scanning so now I'm out of ideas.  It's all wifi networks and only on this device.

Thanks!

mraquinn

This is still an issue, even though I've split the SSID into 2.4 and 5. Doesn't matter which I connect to, there will be a minute or so of time every five minutes where the connection does not work.

kachan64

I have no problem from both router and my wifi extender (which I'm currently using). Maybe try using wifi extender if u have one or factory reset ur device.

mraquinn

kachan64 replied at 2017-10-18 14:57
I have no problem from both router and my wifi extender (which I'm currently using). Maybe try using ...

It's not specific to a location - happens everywhere.

I'm not factory resetting every time there is an issue.

marzem

Hi,
I have a problem with WIFI Hotspot on my UMIDIGI Z1 PRO - few weeks ago when I turned it on everything was OK, it was visible for other devices and connectable. Right now everything turns on as before (everything on the phone looks the same) but the hotspot is not visible and I cannot connect anything to it. I restarted the device, checked the battery saving modes etc. but nothing helps. The firmware is updated. Is there anything that can be done to solve the problem?

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