Broken screen, pin locked, how to save my files?

Yichen Post time 2017-6-13 00:39:10 | Show all posts [Copy link]
10 712
View: 712|Reply: 10

Broken screen, pin locked, how to save my files?

[Copy link]

1

threads

3

posts

13

credits

New Member

Rank: 1

credits
13
Post time 2017-6-6 19:19:13 | Show all posts |Read mode
Hello everyone,

my screen just cracked and it's now unresponsive. I'd like to save my files and pictures but the screen is broken, I can't type my pin code, the files on the sd card are encrypted and they won't show when I connect the device to the computer. I'd like to save my latest pictures and the backups of a couple apps. How can I do it? How can I access my phone? Can I decrypt my sdcard?


Thank you


3

threads

243

posts

838

credits

Diamond Member

Rank: 4

credits
838
Post time 2017-6-7 00:03:49 | Show all posts
Buy a new screen maybe. It's cheap and easy to replace. This is what I would do (and did).

1

threads

3

posts

13

credits

New Member

Rank: 1

credits
13
 Author| Post time 2017-6-7 01:33:12 | Show all posts
LeXuZ replied at 2017-6-7 00:03
Buy a new screen maybe. It's cheap and easy to replace. This is what I would do (and did).

Thank you, I'll buy one. But is there a way to access my sdcard before the replacing?

Post time 2017-6-7 06:29:39 | Show all posts
Yichen replied at 2017-6-7 01:33
Thank you, I'll buy one. But is there a way to access my sdcard before the replacing?

Please get OTG adapter and connect PC mouse to phone and type in pin code.

1

threads

3

posts

13

credits

New Member

Rank: 1

credits
13
 Author| Post time 2017-6-7 19:11:00 | Show all posts
MarcinP replied at 2017-6-7 06:29
Please get OTG adapter and connect PC mouse to phone and type in pin code.

Thanks I've tried but I have a dead screen, can't even see the pointer


I thought I could use ADB and some input some command to get out my files and backups but the device when locked is not authorized...


3

threads

243

posts

838

credits

Diamond Member

Rank: 4

credits
838
Post time 2017-6-7 21:11:27 | Show all posts
Yichen replied at 2017-6-7 01:33
Thank you, I'll buy one. But is there a way to access my sdcard before the replacing?

I'm no expert. But if you replace it you can use the card again. The screen  takes a week to come to the Netherlands from China (aliexpress) but maybe it can be faster to your country.

4

threads

44

posts

196

credits

Senior Member

Rank: 2

credits
196
Post time 2017-6-8 07:40:08 | Show all posts
You may try Vysor that shows your phone screen on PC. Not sure if the apk can be installed via adb connection to your phone while locked.

9

threads

360

posts

1840

credits

Diamond Member

Rank: 4

credits
1840
Post time 2017-6-8 14:44:02 | Show all posts
If it's the files on the SD card you want, you should be able to just pop it out and hook it up to your computer (using an adapter). Not sure what format the SD card is, so you may be better off with a Linux computer (which have drivers for most any file system there is) if it's not FAT32

3

threads

243

posts

838

credits

Diamond Member

Rank: 4

credits
838
Post time 2017-6-10 16:39:05 | Show all posts
Mats replied at 2017-6-8 14:44
If it's the files on the SD card you want, you should be able to just pop it out and hook it up to y ...

I Think think he said is card is encrypted.

Comments

Oops! Sorry. That's what you get for not reading thoroughly.  Post time 2017-6-12 15:14

3

threads

243

posts

838

credits

Diamond Member

Rank: 4

credits
838
Post time 2017-6-13 00:39:10 | Show all posts
LeXuZ replied at 2017-6-10 16:39
I Think think he said is card is encrypted.

I get that a lot myself. Just proves that we are humans.
You have to log in before you can reply Login | WELCOME TO UMIDIGI COMMUNITY

Points Rules

Quick Reply Top Back to list