UMIDIGI S2 PRO TYPE-C BIG PROBLEM

leogm4s Post time 6 Day Before | Show all posts [Copy link]
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UMIDIGI S2 PRO TYPE-C BIG PROBLEM

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Post time 2018-1-31 23:53:46 | Show all posts |Read mode
Hi, i bought a New Umidigi S2 Pro, i get yesterday over Gearbest, but I can not use the headphones because it does not recognize the Type C adapter, and the charging cable can only be used on a particular side, if I change the side, it does not recognize it either.
HELP ME PLEASE
         

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Post time 2018-2-1 06:09:17 | Show all posts
Please remove phone cover and push fully USB cable or adapter.

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Post time 6 Day Before | Show all posts
Hi,
I have the same problem. My Umi S2 PRO won't recognize my earphones, I tried multiple earphones so it has to be the UMI adapter or the phone because the earphones do work on other devices. I already removed the phone cover and tried it again and rebooted it a few times.

What should I do?!

Otis

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Post time 6 Day Before | Show all posts
Otis replied at 2018-2-13 00:25
Hi,
I have the same problem. My Umi S2 PRO won't recognize my earphones, I tried multiple earphones  ...

Unfortunately can be USB adapter fault.
Please talk to seller.

Post time 6 Day Before | Show all posts
Hi,
You shouldn't have any issues with the stock USB cable. Please try to firmly push it into the socket until the type-C connector clocks in.
If your audio jack adapter cable is defective, you can request a replacement from your seller or buy a new one for $1.18 here: https://goo.gl/HPXvfp
That adapter is compatible and works well with any model of the S2 series.

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