UMIDIGI S2 PRO TYPE-C BIG PROBLEM

leogm4s Post time 2018-2-26 06:06:49 | Show all posts [Copy link]
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UMIDIGI S2 PRO TYPE-C BIG PROBLEM

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Post time 2018-1-31 23:53:46 | Show all posts |Read mode
Hi, i bought a New Umidigi S2 Pro, i get yesterday over Gearbest, but I can not use the headphones because it does not recognize the Type C adapter, and the charging cable can only be used on a particular side, if I change the side, it does not recognize it either.
HELP ME PLEASE
         

Post time 2018-2-1 06:09:17 | Show all posts
Please remove phone cover and push fully USB cable or adapter.

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Post time 2018-2-13 00:25:32 | Show all posts
Hi,
I have the same problem. My Umi S2 PRO won't recognize my earphones, I tried multiple earphones so it has to be the UMI adapter or the phone because the earphones do work on other devices. I already removed the phone cover and tried it again and rebooted it a few times.

What should I do?!

Otis
Post time 2018-2-13 06:12:46 | Show all posts
Otis replied at 2018-2-13 00:25
Hi,
I have the same problem. My Umi S2 PRO won't recognize my earphones, I tried multiple earphones  ...

Unfortunately can be USB adapter fault.
Please talk to seller.

Post time 2018-2-13 08:04:26 | Show all posts
Hi,
You shouldn't have any issues with the stock USB cable. Please try to firmly push it into the socket until the type-C connector clocks in.
If your audio jack adapter cable is defective, you can request a replacement from your seller or buy a new one for $1.18 here: https://goo.gl/HPXvfp
That adapter is compatible and works well with any model of the S2 series.

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Post time 2018-2-23 04:53:28 | Show all posts
Good day i have a big issue. i try to charge the phone and it doesn´t works , but isn´t the jack because, when i connect the earphone adapter, the phone recognize it. i don´t what should i do. Plus the battery is empty very quick so i have no idea what´s next. please help

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Post time 2018-2-23 04:56:31 | Show all posts
when i connect the earphones, my phone detect it but when i connect the charger the phone doesn´t recognize it and i don´t know what should i do.

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Post time 2018-2-23 05:09:21 | Show all posts
cartanegra replied at 2018-2-23 04:56
when i connect the earphones, my phone detect it but when i connect the charger the phone doesn´t r ...

Did you get off phone cover?

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 Author| Post time 2018-2-26 01:05:29 | Show all posts
ramzio13 replied at 2018-2-23 05:09
Did you get off phone cover?

I have the same problem, i try different cables, adapters and its the same, only work to charge on a particular side, but no  audio, factory resset, no cover, push hard..... Nothing please help

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 Author| Post time 2018-2-26 06:06:49 | Show all posts
Yes i remove the phone cover
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