UMIDIGI CRYSTAL 4GB/64GB DISCONTINUED???

penamas Post time The day before yesterday 20:18 | Show all posts [Copy link]
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UMIDIGI CRYSTAL 4GB/64GB DISCONTINUED???

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Post time 2017-9-11 11:30:55 | Show all posts |Read mode
The admin and moderators of this forum, kindly advise your feedback as I received reply from GEARBEST that the model has been discontinued. Reply from GEARBEST below:

Quote"
Dear XXXXXXX,

We would like to extend our apologies for this inconvenience.

This is an update about the following item:212650101. We are sorry to inform you that this item is no longer available and has been discontinued.

To resolve this we can offer you the following 3 solutions:
Option 1: Choose an alternative product(s) of the equivalent value.
If you choose this option, please give us the link of the product you would like and let us know the size/color/verison you need.
If there is any price difference with the original item, we will either refund it to you or send you an invoice to cover the difference.
To ensure you will receive your goods as soon as possible, we recommend you choose a product that ships out on today's date.

Option 2: Cancel and refund to your online Wallet as store credit.
We can refund you 138.99USD to your wallet and reward you with extra points(e.g. If your refund is USD 1=2 points, USD 3=3*2 points=>get 6 points etc). This amount can be used for your future orders.

To know more about your Wallet see here: http://www.gearbest.com/about/gb-wallet.html   

We can refund you to your Wallet within 24 hours.

Option 3: Cancel and refund to your original payment account.

Would you please let us know your decision. We look forward to hearing from you soon.                                                                                    
Best regards,
Burcu
Gearbest Customer Service

" Unquote.

Earlier reply was 20th September 2017 shipping date.

I sincerely require the admin/moderators of this forum to advise the status of the UMIDIGI Crystal 4GB/64GB.

Thank you.

         

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Post time 2017-9-12 15:00:42 | Show all posts
And here...

Dear Trevor,

Thank you for contacting Gearbest about your order.

This is an update about the following item: 212650101. We are sorry to inform you that this item is no longer available and has been discontinued.

To resolve this we can offer you the following solution:

Choose an alternative product(s) of the equivalent value.

If you choose this option, please give us the link of the product you would like and let us know the size/color/verison you need.

If there is any price difference with the original item, we will either refund it to you or send you an invoice to cover the difference.

To ensure you will receive your goods as soon as possible, we recommend you choose a product that ships out on today's date.

And we found there are many similer items,please you check inthe link:XX
Would you please let us know your decision. We look forward to hearing from you soon.

Best regards,
Ellia
Gearbest Customer Service
http://www.gearbest.com/

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 Author| Post time 2017-9-13 11:21:09 | Show all posts
I got a ticket response from Gearbest yesterday, and my order is now deferred to 22nd September 2017 shipping date. I think the use of the word "DISCONTINUED" is being used too freeely while not at the right situation at Gearbest, it should be change to either " OUT OF STOCK" and or "PRE-ADVISE NOTICE".

Hopefully, fingers crossed, no more delays in terms of honouring the backlog orders from UMIDIGI to the channel resellers.

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Post time 7 Day Before | Show all posts
Gearbest were only given 2/16 to sell apparently. I and others now have 4/64 Crystals ordered from Banggood

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Post time 6 Day Before | Show all posts
It certainly isn't discontinued, mine arrived from Banggood this morning. All those people who were criticising Banggood for offering slower delivery than Gearbest take note

Initial impression is mostly good, but the lack of off-screen buttons below the screen is a HUGE letdown. How did Umidigi manage to get this wrong?

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 Author| Post time 3 Day Before | Show all posts
I finally received from Gearbest the tracking details for my order of 4GB UMIDIGI crystal. Looking forward to receiving it.

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Post time 3 Day Before | Show all posts
I ordered mine at August 26th 00:06, still awaiting shipment from Alie. Anyone else with the same status?

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Post time 3 Day Before | Show all posts
RvdH replied at 2017-9-21 18:13
I ordered mine at August 26th 00:06, still awaiting shipment from Alie. Anyone else with the same st ...

Ordered 15th August, order status changed to 'shipped' on 17th September, shown (on Ali tracking) as 'Shipment Dispatched' on 20th September though nothing showing yet on external tracking.

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Post time The day before yesterday 15:57 | Show all posts
First they said 6th of September, then 15th of September, then 21th of September and now the 25th.. Guess we'll see what they'll say in 3 days

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Post time The day before yesterday 20:18 | Show all posts
Received mine the day before yesterday, from gearbest.
Ordered 15th of August, shipped 6th of September.
Pro:
size, design

Cons:
laggy
slow cpu performances,gps.

The first impressions do not worth the price

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